Harris Plumbing

Plumbing
Barrie ON L4M 5K2
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Harris Plumbing
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86%

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Reviews by rating (past 12 months)

Reviews for Harris Plumbing

Average customer rating:
9 10 (206 reviews)

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Lalande in Orillia
Lalande in Orillia
1 review Orillia, ON
10/10

Septic pump failure

Excellent service. I called about 7pm and Adam came out and saved my basement from flooding by setting up s temporary pump until it could be fixed the next day!! The service was very professional and he was here until very late, always with a smile. He came promptly the next day and set us up with a new pump and some fresh ideas of how to avoid this problem in the future. Thanks Adam! I would definitely reccommend this company!

Approximate cost of services:
$1,500.00
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Company Response

Thank you so much for your great comments about our emergency service and our Adam!! So happy that your basement was spared in time. I'll ensure that Adam, sees your review too! He'll be very happy that you have taken the time to post this.
We pride ourselves on our excellent emergency services (and regular daytime exemplary service too!) and have been honoured to have assisted many folks this spring with flooding water issues.
Thank you again for your kind comments and we are happy to be your household plumbers - we offer a complete suite of plumbing services. www.harrisplumbing.ca
We are "The Plumbers YOU Can Count On!" like our slogan says!!

Private User
Private User
Private User reviews Barrie, ON
10/10

Broken pipe related to cold snap.

We had a pipe break in our basement following a cold snap. Harris Plumbing was will to send someone right away. One of their plumbers called us within 20 min. It was a statutory holiday and it was going to cost more to have them come that day. He recommended that we shut off the water just to that line and turn our water back on and he would come the next day. This worked very well. When our plumber arrived he was exceptionally friendly and professional. So far so good. Pipe looks great.

Approximate cost of services:
$260.00
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Private User
Private User
Private User reviews Barrie, ON
10/10

Leaky pipes

My kitchen sink began to leak without my knowing and before long we had quite a mess under there. My husband took a crack at fixing the problem but was unsuccessful.
I called Harris Plumbing and right away I was made to feel as though I was being taken care of. The receptionist was friendly, efficient and knowledgeable and I had an appointment the next day. She even told me who would be coming to the house! Adam showed up on time with a van full of parts and fixed the problem right away. What a delightful young man! I would certainly use Harris plumbing again!

Approximate cost of services:
$250.00
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Mark
Mark
6 reviews Aurora, ON
10/10

Main valve replacement and shower plumbing

I called Harris Plumbing when I realized that my main shut off valve no longer fully turned the water off in my house. I contacted them via email and received a prompt response and a phone call. The customer service rep, Kathryn, was great. She was able to schedule me in on a day that was most convenient for me and was able to answer any question I had.

As for the day of, we had Mike F come to do the work. He was on time and did a great job fixing the main valve shut off, for a reasonable price. While we were waiting for the Town to come and turn the water back on to the house, I had Mike quote some additional work on a bathroom that we are DIY renovating. Mike did an amazing job updating the plumbing in the shower, raising the shower head and installing a new mixing valve. After the work was done, I received a follow-up call from the customer service team checking in to see if the work was done up to my expectations.

Overall, it was a great experience. You may pay a bit more with Harris Plumbing, but its worth it for the level of customer service provided. I'll definitely be using them again when I start my next project.

Approximate cost of services:
$1,000.00
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Company Response

Hi Mark and thanks so much for taking the time to write this review for us and send it to HomeStars! We really appreciate you doing this.
We are thrilled that you are pleased with the service we provided for you.. that's what we all strive for everyday for every customer.. Consistent excellent service.. period. Nothing less will do.
Happy Friday Mark and have a wonderful weekend.
ps: we have a referral program! Refer a friend who then uses Harris Plumbing and we'll send you a coupon for your next project!

Private User
Private User
Private User reviews Beeton, ON
10/10

plumbing emergency

My grey water backed up in the middle of the night flooding my floors. Half asleep and in full panic mode I went old school and grabbed the yellow pages. The only service that had a live person to receive my call was Harris plumbing. The service guy on call talked me through how to get the water to stop flowing for the night saving my lots of $$ by letting me wait until morning to get this fixed. The next day they had a plumber there to fix my issue and gave me some great information on how to maintain my system to avoid issues in the future. This was my first plumbing issue and I consider myself lucky to have found Harris. I have a plumber for life now.

Approximate cost of services:
$350.00
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Company Response

Hello Beeton customer! Thank you so much for your review of our service. We actually hear that a lot.. no one else answers their phones after 5pm! Because most emergencies happen after 5, and our customers need us, we always have plumbers on call - 24/7 in fact. Our amazing plumbers are very highly skilled and we even do weekly training to ensure that we stay current with the latest & greatest - to ensure we give the best possible service to all our customers. Thanks again & we look forward to serving you again in the future.
And we'd love you to tell your friends and neighbours too!

Martin in Markham
Martin in Markham
1 review Vaughan, ON
10/10

Great Work

We had a broken trap primer (plastic pipe running between floors). They are a bit more expensive than the cheaper AAA+++ Plumbers but you can sleep well knowing they do a good job, they clean and tidy up behind them, and they're reasonable and knowledgeable.

Approximate cost of services:
$700.00
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Company Response

Hi Martin and thanks so much for your great review of our service! We also warranty all our workmanship for 1 full year. This gives you peace of mind. We invest in our people with lots of professional training to ensure that they have the knowledge and skills, reliable service trucks and the best tools to always do it right the first time and ensure that the customer's service experience was top notch. That's how we stay in business for more than 40 years. Thanks again Martin! We appreciate your business.

Jo in Barrie
Jo in Barrie
4 reviews Barrie, ON
2/10

Simple repair of under kitchen sink slow leak

Very expensive! Would not use this company again. $116 for shut off valve, $56 for the braided supply line to said valve, plus, plus, total cost $350.00! No problem with the plumber sent, just TOOO expensive for the simple work done, parts cost outrageous.

UPDATE: STILL have the slow leak, after spending $350 (yes, tax in). Will be phoning tomorrow and see what they will do to remedy! No different than it was before!

Approximate cost of services:
$350.00
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Company Response

Sorry to hear that your experience with us was not the perfection that we strive for. I would like to investigate your service call Jo so please contact me at info@harrisplumbing.ca. I will investigate into this to determine what factors were encountered. You have stated the cost of our professional plumbing services as $350. This amount actually includes hst. Our invoice was just $307.

Private User
Private User
Private User reviews Newmarket, ON
10/10

Toilet Trouble and Blocked Sewer Drain

Thank you Harris Plumbing for your timely and reliable service! We were extremely satisfied with Terry’s work at our office, he was professional, efficient and the standard of quality of work was exceptional. When Terry arrived he went straight to the task and had us back up and running in no time. His kind and cheerful attitude was also much appreciated! We will definitely recommend Harris Plumbing and will continue to use your services!

Approximate cost of services:
$680.00
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Company Response

Thank you very much for your kind words. And thanks for spreading the word about our company!! We take great pride in doing a great job. We're raising the bar on plumbing services and all our technicians are terrific craftsmen. We look forward to being of service to you again in the future should you need any repairs, upgrades or renovations.

Larry in Newmarket
Larry in Newmarket
1 review Huntsville, ON
10/10

Replace broken septic pump

With most plumbers in town not available during the Christmas-New Years break, we were delighted to find Harris Plumbing ready, willing and able to help! Neil arrived when promised and quickly confirmed that our existing septic pump had failed. He replaced with a new pump and tested everything thoroughly. Our large family is very happy to be able to use the washrooms, kitchen and laundry in our cottage once again. Definitely will call this company the next time I need a professional, reliable and friendly plumber. The Customer Service staff who I spoke to when scheduling were extremely friendly and caring as well. Definitely a five-star operation!

Approximate cost of services:
$1,400.00
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Company Response

Hello Larry and family! We hope you enjoyed a otherwise-fantastic Christmas with family & friends. The wonderful staff at Harris Plumbing (ok I'm biased..) are always ready & able to help out anytime day or night - Christmas or New Years or Easter.. whenever our customers need professional plumbing services in Huntsville or anywhere else in Muskoka, Simcoe County or York Region.
Thank you so much for your business and we wish you a healthy, and happy 2016!

T&D from Ajax
T&D from Ajax
1 review Orillia, ON
10/10

Bathroom Sink repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We placed a call due to a leak under the bathroom sink. We were fit in the next day. Technician Mike P discovered the cause and explained all costs involved.
Work was completed in a timely fashion. Mike also explained the pricing system Harris Plumbing uses and made recommendations on future maintenance.

All staff at Harris Plumbing were friendly and helpful. Thanks for fitting us in so quickly!!!!!

We have already recommended Harris Plumbing to our friends and neighbours

Approximate cost of services:
$354.00
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Company Response

Hi T & D! Merry Christmas & Happy New Year from all your friends at Harris Plumbing in Orillia! Thank you so much for taking the time out of your busy day to write this wonderful review of our services provided to you. We really appreciate it. And yes! Mike P is a fantastic plumber and polite, talented young man (we think we'll keep him!!).
All the best of the new year to you and your family - from all of us here at Harris Plumbing - and thanks for finding us on HomeStars!!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Harris Plumbing

Harris Plumbing's Mission: "To serve our communities with passion, integrity, and expertise, consistently exceeding expectations and providing peace of mind for all your plumbing needs. " Proudly providing world-class client services and a full suite of high quality plumbing products and services to residences, businesses and industry in Newmarket and ...
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