Hsg Consulting Inc.

We have a beautiful master bedroom, but had an ugly and tiny ensuite bathroom that over the years we grew to dislike for many reasons. Certainly, the small and ugly bit bothered us and so did the pre-fab corner shower that was leaking and causing mold as well as the linoleum floor (did I mention ugly) that always looked dirty. There was a crappy (pun intended) little commode that constantly need attention to keep it flushing properly and the box-store vanity was, well, just plain ugly. The whole room was a disaster and an insult to the rest of the house. So that brings us to THE PROJECT.

I researched and reviewed and even did a scale CAD of the room as a conversation starter with contractors we would interview. I sent out feelers to a few on this Homestars site as well as a number of web responses to other contractors' websites. None seemed in any hurry to respond despite repeated attempts, except Richard Gartner, one of the principals at HSG Consulting. Subsequently we met Richard and his wife, interior designer/decorator, Jennifer and they put together a drawing of the suggestions we had discussed. Speeding up the story, we arranged to meet at the showroom to pick tiles, stone and fixtures. It was difficult because the choice was endless, but Jennifer guided us the whole way and we settled on everything right there.

Fast forward to the renovation work. The team arrives early morning at the appointed hour and immediately put down drop cloths wherever they are to walk and they completely seal the bedroom from the work area so no dust may infiltrate. These guys are so polite and so efficient and don't seem to mind working long days that the job was accomplished amazingly quickly. Each of the team was a craftsman and did flawless work. Every day that they came and went they tidied up and you would hardly know they had been here. Richard and Jennifer checked on progress everyday and made sure all ran smoothly.

Now we are proud of the room; it's a joy to use, especially the shower, the heated floor and the heated towel rack. How nice is that on a chilly winter's day?

We will engage Richard and Jennifer on the next project, this time it is the biggest room in the house, the great room. It cries out for hardwood and paint. It will be a pleasure working with them again.