My original review I gave them 8/10, I've now deleted that and I'm re doing it to a 4/10 because of how poorly our deficiencies have been handled. The guy that ran our job is "no longer with them" so my husband wrote the owner an email asking if we could please get our deficiencies dealt with. He then forwarded the email to Steve Belanger who has told us twice that we would be by to take a look and has yet to show. My husband has now wrote a second email 3 days ago and we have yet to hear a response. This just shows us that as soon as their customers sign off they wash their hands clean and are done with them. We WERE very pleased with Planit up until the deficiencies had to be dealt with and now I would not recommend them to anyone. Really disappointed. We didn't pay this kind of money for a job that has yet to be completed.
- Approximate cost of services:
- $50,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?