The grout line in the shower is falling apart and we can smell the molds behind the shower tiles. After reviewing a few contractors and quotes, we have decided to go with P & P Renovations to redo the shower.
Natanael, the owner, is one of first ones to reply to my inquiry for a quote. Natanael always respond to my emails inquiries withing reasonable time frame. The quotes given were clear and detail on the work that will be done.
We worked with Mauricio who always arrived on time. Mauricio is very polite, soft spoken, and take pride on his work. The team make sure the path to the bathroom is covered with a thick layer of cloth which is appreciated. We can tell the material used in the shower are not cheap products and it is great knowing the shower is built the right way.
As with any reno, there is always an unforeseen events. Initially, we want to keep the existing ceiling tiles to save cost. The tiles we have ordered from Natanel's suppliers were arrived a week late. As result, Natanael and Mauricio came work over the weekend to get the job done. This shows professionalism and dedication from the P & P Renovations.
After a few months of shower usage, we notice there is a leak from the shower pipe in the basement. Natanael responded to my email within the same day and have Mauricio come back to take a look the very next day. The leak was fixed and Mauricio created an access block under the shower drain so any future leakage issue won't require any cut to dry wall ceiling anymore. Now you can no longer tells there was a water damage, which is great. This shows the P & P Renonvations cares and stands behind their warranty.
In the end we were very happy with the shower. Thanks to Natanael and his crew.
- Approximate cost of services:
- $8,000.00
- Company Response
Hello Tony:
Many thanks for your kind comments and for sharing your experience; nothing makes us happier than to hear we have helped our customers. As always, resolving your issue is our top priority. All the best, Natanael and his crew