Mona Home And Office Cleaning

House & Apartment Cleaning
Markham ON L3P 1X5
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HomeStars
House & Apartment Cleaning
Mona Home And Office Cleaning
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83%

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Reviews by rating (past 12 months)

Reviews for Mona Home And Office Cleaning

Average customer rating:
9.5 10 (241 reviews)

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Satisfied Customer from Whitby
Satisfied Customer from Whitby
1 review Markham, ON
10/10

Biweekly Routine Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I was not satisfied with the service that I had previously from one cleaning company and switched to Mona Home and Office Cleaning based on a referral.
My experience started off very positive right from the beginning! I liked the reminder email from Mona the night before! Tracy arrived promptly as scheduled and took the time to walk through my house with me and paid attention to all of the areas that my other service did not (blinds, tops of cabinets and a few others). I was more than satisfied when I arrived home!
I appreciate the convenience of the various methods of payment for service and I am certainly looking forward to return visits!

Approximate cost of services:
$95.00
1 of 1 people found this review helpful.
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Company Response

Welcome Aboard Satisfied Customer from Whitby!
We appreciate your business and enjoy delivering great service!
Sheri-Anne

G Robinson from Toronto
G Robinson from Toronto
1 review Toronto, ON
10/10

Biweekly Routine Cleaning

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I had a cleaning woman with whom I was increasingly dis-satisfied. She charged a lot, spent little time and tidied rather than cleaned. My daughter recommended Mona and I have been delighted. Craig is a jewel. It is wonderful to come home knowing everything will be done to perfection. With the billing system, I don’t have to worry about remembering to leave a cheque . I am 1000% satisfied.

Approximate cost of services:
$105.00
1 of 1 people found this review helpful.
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VK from Toronto
VK from Toronto
1 review Toronto, ON
10/10

Superior Home Cleaning

I love using Mona Cleaning's service to clean my house. I especially like that they use eco-friendly products that have no harsh chemicals or odors. As someone who suffers from allergies, this is very important to me.

I have to send a special shout out to Craig who did a phenomenal job in my sister's place & who will be coming to do my place in a couple of weeks. He is so thorough and particular, that it feels like he is cleaning his own home.

Thank you Craig! See you in a couple of weeks.

Thank you Sherri-Anne for building this great business. I wish you continued success.

Approximate cost of services:
$300.00
What could this company do to improve their services?
Employee retention is key - as a customer I like to have the same person come back to clean my house each time, so whatever the company can do to keep their valued employees would be great.
Any advice to offer fellow homeowners facing a similar project?
Reach out to them via website or phone call; tell them what you need & they will recommend a service to fit your needs, schedule and budget.
1 of 1 people found this review helpful.
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Company Response

VK We are happy that you are so pleased with our service. Craig takes great pride in his work! Thank you!
Sheri-Anne

Cindy in Toronto
Cindy in Toronto
7 reviews Toronto, ON
10/10

Post Renovation & New Tenant Cleaning Services

Sheri-Anne, the owner and operator of Mona Cleaning is simply the best! She is always eager to fit me in when I need her to clean up after my renovations or after my tenants vacate. I can always count on Mona Cleaning to get the job done and with perfection! And... if you're ever not satisfied, the girls come right back to make it right! Now that's service!

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Cindy in Leslieville
Cindy in Leslieville
2 reviews Toronto, ON
10/10

house cleaning

Sheri Anne and her girls are just fabulous! They're courteous and professional and do a fantastic job cleaning. I've recommended them to many friends and do so without hesitation. I use them whenever and wherever I can for all my properties!

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Avery in Leslieville
Avery in Leslieville
2 reviews Toronto, ON

First Review

10/10

Eco-friendly home cleaning

My Mona service was AMAZING. The girls were great – very polite and friendly. They cleaned parts of my house that I have (embarrassingly) never cleaned myself! They did such an amazing job. So thorough, and quick too.

I love that Mona cleaning is entirely eco-friendly. After they left, my house smelled fresh and clean - and not like chemicals.

I'm recommending Mona cleaning to all my friends.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mona Home And Office Cleaning

mona home and office cleaning provides customized Toxin-Free cleaning services for the worried mom! mona helps you breathe easy by eliminating the use of toxic and hazardous cleaning chemicals. This helps prolong the life of your carpets, flooring, furniture, appliances and most importantly - its safe for use around your ...
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