The Duct Cleaning Specialists

Duct Cleaning
Vaughan ON L4L 3R7
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97%(151 reviews)
98%(45 reviews)
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Duct Cleaning
The Duct Cleaning Specialists
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92%

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Reviews for The Duct Cleaning Specialists

Average customer rating:
9.9 10 (1863 reviews)

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joanne in Toronto
joanne in Toronto
1 review Toronto, ON
10/10

Cleaning Ducts

Paul showed up when he said he would and cleaned our ducts. He then went above and beyond to try and help us figure out a problem we've been having in one of our bedrooms where the ducts didn't seem to be working. He offered suggestions and came back the next day, at no charge, to try and implement a solution for us. He was honest and nice. A pleasure to deal with and I would highly recommend him.

Approximate cost of services:
$300.00
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Company Response

Thanks a bunch for taking time to provide some kind words on your experience with me. Being in the business for a long time, I come across problems that I can usually help figure out, and glad in this case it worked out. Sometimes a problem is beyond my expertise, and an HVAC specialist should be called. Glad that you are happy with my service and that the ductwork is nice and clean. Looking forward to doing it all again in a couple years. Have a good holiday season, Paul

Kim  in Stouffville
Kim in Stouffville
7 reviews Whitchurch Stouffville, ON
10/10

Duct, furnace, fireplace and dryer vent cleaning

I contacted Paul to clean the ducts, furnace, dryer and fireplace in a home I recently purchased - he arrived right on time and was thorough, polite and professional. What more could you ask for?

It was pretty clear from the dust buildup that the ducts had not been cleaned in a long time if ever! He did an excellent job and went the extra mile, installing a new access panel to the furnace to ensure the work was done properly. He also pointed out that that the dryer vent was not fully accessible - he did the best job he could with limited access and adjusted his price accordingly. I thought the price was very reasonable for so much work! I will definitely call on him in future and would recommend his services to anyone. Thank you!

Approximate cost of services:
$400.00
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Company Response

Hey Kim, thanks for getting a review done on your experience with me. Glad that I was able to get the job done properly and hope you enjoy your new home. Your business is greatly appreciated and I will see you in a couple years. In the meantime, we will keep up with all the required maintenance for filters. Have a great holiday season. Paul

Ioannis in Scarborough
Ioannis in Scarborough
1 review Scarborough, ON
10/10

Duct Cleaning - prep for new HVAC

This transpired almost a week ago, but given what this house has gone through the past two weeks I think I can be excused for making this review so late. We had made arrangements with Paul to clean our ducts in preparation for a new HVAC installation. We'd been living here since 2002 and had yet to clean the ducts, however there was evidence that they had been cleaned in the past (how well we would find out...) We chose Paul from the reviews on homestars (as we didn't have any references) and price wise Paul seemed to be in the middle of the pack. What stood out for us was the honesty factor noted in the previous reviews. We had scheduled for Nov 17th, but a job just outside of town took longer than he expected and he called several times to keep me posted on his timeline. Finally, when he was ready to come down, it was getting late and it was Paul who offered to reschedule for the upcoming Sunday and as a courtesy he offered a nominal discount. So Sunday came and Paul was there slightly ahead of our arranged time. He came in and explained to us that the first thing he wanted to do was to confirm whether cleaning was even needed. He accessed the return shaft via the humidifier and noted that there was very little dust. Based on this he thought we might be able to avoid a cleaning. My impression of Paul was positive from the start but any doubt was gone at that moment. His first priority was to confirm any work was needed or not. Others I'm sure would have stated cleaning was required (even if not required) just to make an extra buck. Paul clearly indicated that he did not want his business based on such practises. However, he then accessed the main return air duct of the house to confirm his assumption and we were amazed at what we saw... a carpet of dust over an inch thick. So he began by preparing the rooms and vents as needed. The whole job took over three hours to complete. During that time all the ducts were agitated and all dirt and dust was sucked right out. He was even willing to create access to some of the ducts that had several turns and were not accessible completely from the vents themselves. We were very pleased with the work Paul did for us and I would not hesitate in the slightest in referring him to others. He was courteous, professional and above all he was happy to answer any questions we had (regardless of how odd they may have seemed). Thank you Paul for all your efforts and we hope you and your business continue to prosper and look forward to using your services again in the future.

Approximate cost of services:
$270.00
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Company Response

Hi Ioannis, thanks for taking time to provide this detailed review, it means a lot to me. Making sure the job is needed is one thing, but done right, thats another. As we noticed, the company that previously did the cleaning, pretty much had no clue how to do a job, they just mickey moused it. I am glad that I was able to clean the entire system as thoroughly as possible. Hope your new furnace and A/C was installed efficiently and glad that I was able to get in before hand. Thanks again for the detailed review and kind words, your business is greatly appreciated. Look forward to doing it all again in a couple years. All the best and Happy Holidays.

Lena in Maple
Lena in Maple
1 review MAPLE, ON
10/10

Duct Cleaning Service

We live in a brand new home from a builder that has never been duct cleaned. With so many different ads and companies around, we weren't sure who to turn to. Our builder suggested that we call one of Canada's largest department stores, they came for a quote that was over $700, we couldn't believe it.
So we turned to the internet to find the right company for the job. Once we came across HomeStars website we read the great reviews Duct Cleaning Specialists had and were at first a bit hesitant, they seemed too good to be true, but nonetheless I called up Paul and scheduled an appointment with him right away.
Now, I can say for sure, that Paul definitely lives up to all the wonderful reviews. He was extremely professional, courteous and knew exactly what he was doing! We'll be recommending Paul to our friends for sure! Thank you and it was nice meeting you!

Approximate cost of services:
$350.00
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Company Response

Hey Lena, it was definatly a pleasure meeting you. I appreciate you deciding to go with my services. Like you said, there are many companies out there, and unless you do your research (which you did) you may end up hiring a company that has no clue what there doing aside from writing up a hefty invoice. As with new homes, theres always food and junk in the ductwork, and in your case, it was pudding cartons (yummy) I am glad that I was able to clean all the ductwork thoroughly and get your system ready for the heating season. Hope to be of service again in a few years, and as I always say, thank you for any referrals. If there is anything else I can help you with, don't hesitate to send me an email or call me. Thanks again for your business, it is greatly appreciated. Have a great holidays and new years. Paul

Scott in Keswick
Scott in Keswick
1 review KESWICK, ON
10/10

Duct and Furnace Cleaning

He came out of his normal coverage area for a nominal fee, and he still arrived on-time! We found the gentleman was courteous, and very professional. He explained what he was doing at each point, and completed when he said he would. My wife's impression was he cared a lot about his work, and was meticuluous. We have already recommended him to our neighbours, family, and friends.

Approximate cost of services:
$400.00
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Company Response

Hey Scott, it was a pleasure meeting your wife and great dealing with you over the phone. As you mentioned, coming out of my service area is not a problem and the fee is reasonable, and most importantly, as you stated, the job gets done properly. Finding coffee cups and food wrappers (which I showed to your wife who was not impressed LOL) is typical in a newer home. Once again I am glad that I was able to do a thorough job and get the system cleaned. I look forward to being of service again in a couple years, and I do appreciate any referrals that come my way. All the best, and have a good holiday season.

peter fisher, toronto
peter fisher, toronto
1 review Toronto, ON
10/10

duct cleaning

There was a miscommunication on the day for duct cleaning. As a result an alternative day was agreed and Paul gave a 10% discount for the error. The job was performed very efficiently. and paul is very knowledgable, courteous and efficient. I would highly recommend him to my friends.

Approximate cost of services:
$280.00
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Company Response

Hi Peter, thanks for taking some time to write about your experience with me. As you do know, mistakes can happen, and due to the scheduling mishap, a discount was given, of course. Having pointed out how the previous company did the cleaning (or lack thereof) I wasn't shocked to see the amount of dust and debris in your system. Glad that I was able to properly and thoroughly clean it all out for you. I appreciate the kind words and look forward to serving you again in a couple years. If I can be of any service in the meantime for filters or the furnace cleanings, please keep me in mind. Thanks again, and happy holidays.

Paul in College and Euclid
Paul in College and Euclid
1 review Toronto, ON
10/10

Dryer Vent cleaning

I haven’t met Paul Hannah in person, but we spoke on the phone, emailed floor plans and together tried something new. I appreciate that Paul H. was game to try cleaning my dryer duct with outside access only. The tenants have since reported that the dryer is drying better than before. This saved me the need to perform carpentry to open up the enclosed stackable washer / dryer. This ended up being much easier for my new tenants and I. Thanks Paul H. for your understanding, suggestion and willingness to try what is outside your normal protocol. Early November 2010.

Approximate cost of services:
$100.00
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Company Response

Hey Paul, thanks for doing some feedback. Although this method is not the proper way to do a cleaning, unfortunatly as you said there is no way to access the dryer unless you break down the walls that enclosed the dryer, so we had to make due with what we could. Good to hear that it is performing better now, I did get a lot of lint out of the exhaust from the outside, so hopefully it continues to improve. Thanks again.

Martin in East York
Martin in East York
1 review East York, ON
10/10

Duct and Furnace Cleaning

As with many others, I'm happy to spread the word about some great friendly service that my family and I recently received from Paul. Everything was as advertised and then some and he was very efficient and was very thorough. As well, I was most pleased with the respect that he had for my home and family. Everyone was most comfortable with his presence and the job was well done. I will definitely be looking him up again in a few years. Thanks again Paul!

Approximate cost of services:
$350.00
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Company Response

Hey Martin, it was a pleasure to meet you and your family. I am happy that I was able to do a thorough cleaning of the ductwork in your home as well as a cleaning of the Furnace and filter replacements. Thanks as well for the kind comments, and I do treat each and every home with the utmost respect, as if it were my own. Thanks again for your business, and I look forward to doing it again in a few years. Thanks for taking time to drop a few words and rate my service. All the best and Happy Holidays. Paul

Jennifer Queen and Bathurst
Jennifer Queen and Bathurst
1 review Toronto, ON
10/10

Duct cleaning

Paul at Canaduct came on a rush job to deal with the smell of a dead animal in my ducts. It was unbelievable how much stuff he was able to blow out of my ducts - even though I've had them done many times before. Clearly the other suppliers were not doing a thorough job.

He left my house clean and went above and beyond to make sure our house was sanitized for my three year old daughter.

Canaduct will be my duct cleaner of choice from now on and I'll definitely recommend them to friends.

Approximate cost of services:
$200.00
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Company Response

This review is not for my company. Although I do find it funny that every duct cleaning company has a technician named Paul all of a sudden. Glad to see you got a good job for a low price. I also find it funny that a company can get such a thorough job done using only an air gun that is about 6 inches long in a duct that runs about 20 feet. Check out the video they have posted to see what I am talking about. Have a good evening.

Liz Dobrzanski in Toronto
Liz Dobrzanski in Toronto
3 reviews Toronto, ON
10/10

duct cleaning

Having had disappointing experiences with duct cleaning companies; I was so relieved when Paul Hannah
arrived on time, was polite, professional, honest, and fair. He explained the process clearly, was helpful, informative, professional and considerate, interested and concerned. He did work above and beyond what was required and offered helpful recommendations. He is honest and can be trusted to deliver good work at a fair price with no hidden costs. Well done Paul!

Approximate cost of services:
$333.00
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Company Response

Hi Liz, thanks for getting time to do a review for me. I appreciate your kind words, and am more than happy that you are satisfied with my service, and most importantly, was able to get the system cleaned properly, unlike past companies. Thanks again for your business, and I do hope that you and your friend ended up on time for the movie you wanted to catch. See you in a couple years, and get that dryer vent situation taken care of. Use homestars to find a company that can get that done for you if you are having a hard time finding a one you are comfortable with. Thanks again, all the best! Paul

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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