I recently contacted Paul from The Duct Cleaning Specialists and he quickly responded answering my questions about the service. He was not quick to sell me on anything but rather wanted to find out what i was looking to achieve with the cleaning. I wanted the ducts cleaned as I just finished a basement renovation. His quote was very quick and very fair. We scheduled an appointment for about 1 week later and while on the way to Hamilton Paul called me personally to let me know they were running about 10 minutes late due to traffic. He educated me on what they were going to do and walked me through it. The cleaning was done very well and this was evident as he was showing me pictures from the ducts before and after. More importantly my house was left exactly the way it was when they arrived, not a speck of extra dust anywhere. Paul and his colleague were very kind, approachable, willing to answer any questions I had and were also willing to walk me through what they were doing as they were doing it. I didn't once feel like they we working on their own but servicing my home while taking me through the process with them. The HEPA has helped the air quality in the house in just days and the home does feel fresher than before. I recommend this HEPA to anyone that wants the added filter in their home. I would definetely recommend Paul and team to anyone looking not only for Duct CLeaning, but for the peace of mind in an industry that has so many frauds. A huge Thank You for a great experience.
- Approximate cost of services:
- $1,500.00
- Company Response
Hey Paul, it was a pleasure meeting you last week. Thanks for sharing a detailed review about your experience with us. I am glad that you were happy with the work we did and seen first hand what all is involved in doing a proper cleaning. the HEPA filtration systems do work great as you've noticed, so glad your happy with that investment. If there is anything you need in the future, please give me a call. Thanks again for your business, review and trust to get the work done. See you on the forums!!!
Paul