Brick repairs, parging, stone step repair
Mike, it would have been nice if you actually read the contract that your wife and I agreed to instead of coming in all of a sudden at the end not knowing what the actual job was or where we worked, and also mixing up our work with that of some past contractor. You even sent me a picture of a repair we didn't do.
I had a talk with you on the phone and email exchanges, and you told me in writing that "one" item was actually missed from the work order -- which we happily came back to fix immediately. Both myself and my worker and our co-owner wanted to address everything and anything missed.
Then after we fixed the one item missed, even more time passed by with zero communication from you, and then when we followed up, we received an email response saying it was all bad and you still weren't happy. I offered to arrange to come out to meet you, for you to show me proof of what you were complaining about, and you wouldn't show me?
Brick replacement, parging, tuck pointing