Done Right Roofing Ltd

Skylight Installation & Repair
AB T2Z 0N3
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Reviews for Done Right Roofing Ltd

Average customer rating:
9.6 10 (393 reviews)

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Alex from Calgary
Alex from Calgary
1 review Calgary, AB
10/10

Roof Installation

Done Right was prompt with an estimate and did a nice job with the roof installation. This was a winter installation and they keep me up to date about any weather-related scheduling. The communication was great and they were quick to address any minor hiccups that came along. I didn't have anything to worry about.

Approximate cost of services:
$8,500.00
1 of 1 people found this review helpful.
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Company Response

Hi Alex,

Doing a winter installation is a great way to save money, but can have it set backs with scheduling while getting the weather to cooperate with us. We're happy to hear that the communication went well for you and the hiccups that came along with it were resolved quickly for you! If you needed anything at all in the future, don't hesitate to give us a call. Wishing you all the best for the new year.

Christy Lynne from Calgary
Christy Lynne from Calgary
1 review Calgary, AB
10/10

New Roof

I was extremely impressed by the professionalism of Done Right Roofing; from the initial estimate to the clean up after the roof installment! I did a lot of research into different companies before requesting estimates as I have heard many horror stories about roofers and roofing companies in general, but Done Right Roofing surpassed any and all expectations I had! The staff were all very friendly, professional and helpful which made my experience one worth bragging about!

Approximate cost of services:
$6,000.00
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Company Response

HI Christy,

Once again, thank you for your business and all of the referrals given! Done Right really takes pride in being a professional company, and we're so glad that we were given the chance to work with yourself to prove that. If you needed anything in the future, don't hesitate to give us a call! Hope 2013 is a great year for you and your family.

trevor berquist from Calgary
trevor berquist from Calgary
1 review Calgary, AB
10/10

Roof replacement

Done right roofing exceeded all my expectations. I wasnt looking for the cheapest estimate, My home is important to me and I care about who does work on it. I dont mind paying a little more for top quality work. They explained that they would give me exactly what I was paying for which is exceptional workmanship, quality and service. They delivered as promised in all areas. Their company is so organized from start to finish, very thorough communication from the estimator to the office staff and crew. Outstanding work Done Right Roofing!!!!!!

Approximate cost of services:
$5,500.00
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Company Response

Hi Trevor,

Although we're not one of the cheapest companies in the city- we do offer the highest quality and glad that you can see the value in that. We are always striving for strong communication right from the start and pleased to see that its working! I know we've done a few homes on your street, and hope that you and your neighbors have been enjoying all the new roofs this winter!

Tammi Simpson from Calgary
Tammi Simpson from Calgary
1 review Calgary, AB
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

“I had my roof replaced by Done Right this past summer and the crew I was given was great. They got the job done on time and left my yard was left as clean as before they did the work. I have children that play in the yard, so this was a big priority for me. The staff in the office made sure my request was given to the field and the project manager Chase, made sure it was followed through. He introduced himself to me prior to in the install and really gave me confidence in the crew. Excellent communication. I’m really pleased with my new roof and have already recommended this company to a close friend in need of a roof! Thanks again."

Approximate cost of services:
$58,000.00
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Company Response

Hi Tammi,

Very glad to see you had such a positive experience with our crew! By only operating with employee's on payroll rather then sub contracting work out, we know exactly what level of professionalism were getting & truly have great guys working for us! Chase is a strong project manager and he takes pride in his work, happy to hear your request made it to him and was followed through on! All the best in 2013.

C. Holgate from Calgary
C. Holgate from Calgary
1 review Calgary, AB
10/10

Re-Roof

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Hello,

Thank you very much for the great and fast work on the roof! You guys are awesome & we would recomend you to our friends and family.

Thanks Again,
C. Holgate

Approximate cost of services:
$5,700.00
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Company Response

Hi Ms.Holgate,

Thanks so much for the great review & choosing us to do the installation for you. Recommending us to friends/family is the highest level of compliment a trades business can receive. We'll be sure to treat with them with the same level of service and respect that they deserve!

Peter from Calgary
Peter from Calgary
1 review Calgary, AB
10/10

Roof Repair

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Just a quick note to say thank you for the excellent service and work that was done on our roof.

We had fast and efficient service done and the men that were here were very honest and reliable.

Great craftsmanship and the work done resulted in big savings to us.

We were originally looking at a new roof, however your people made some wonderful suggestions saving us money and time.

Thanks again to all.

Approximate cost of services:
$2,500.00
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Company Response

Hi Peter,
We're very glad to hear that your pleased with the service provided. A roof is a huge expense to a homeowner, and anytime that we find there's still some life left in a roof- we're able to quote on any repairs/maintenance to help prolong the life a bit longer rather then having to re-do it all at a costly expense.

Glen in Calgary
Glen in Calgary
9 reviews Calgary, AB
10/10

Re-shingling roof

Done Right handled this job very well, from the initial visit and quote, to installation, to inspection, to second inspection!

The price quoted was exactly what we paid in the end. Their quote was similar to others, if not a bit less.

The crew working on the roof included one or two new workers, but the head roofer was quite competent and the job was done well.

We installed a Solatube 10" round "skylight" for an interior bathroom, and Done Right willingly cut a hole in the roof so that I could install it while they were working, and they incorporated it into the job, doing all the exterior flashing, etc. (Had it shipped by bus from www.LightCoSolar.com in Edmonton a couple of days before.)

A day after everything was done and final inspection was completed, we were surprised by another visit from another inspector. He is hired by Done Right, but doesn't know who worked on the job. He carefully inspected everything to ensure that it was done correctly.

Some aspects of the job could have been better, but it was done by humans who took pride in the quality of their work, and worked extra to ensure that we were happy with the result.

I couldn't expect more from anyone!

So, we are pleased with the work, and don't hesitate to recommend them to others.

Approximate cost of services:
$10,900.00
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Company Response

Hi Glen,
Happy to hear that it worked out well, having the crew doing the roof installation at the same time your skylight was being installed! We take great pride in all of our jobs and have formed a meticulous inspection process. Our roofs first get inspected by the Foreman, then the Project Manger then our Quality Control manager also does randomized inspections to ensure that nothing is missed. You mentioned there are some things that could have been done better? If you don’t mind letting us know what needs to be done, I have no problem at all making it happen for you. Thanks again for your business, glad to hear your overall expereince was so positive!

Ashly Black in Calgary
Ashly Black in Calgary
1 review Calgary, AB
10/10

Roofing, including replacement of 4 skylights

Done Right Roofing provided top-notch customer service, right from the moment I contacted the office to request a quote. Our quote was completed quickly and we were given a detailed, itemized quote, something we did not receive from other companies. The sales representative returned my calls quickly and no question seemed too silly to ask! We had heard horror stories of incorrect skylight installation and this was of upmost concern to us. Done Right has a skylight specialist who was incredibly knowledgeable and ensured our skylights were installed properly. In addition, our roofing project was a little more complicated than we anticipated because of our inner city location, with our house surrounded by hydro wires. The installers had to carry the roofing materials up a ladder since they could not be dropped on the roof via crane. The installers arrived promptly as scheduled and completed the job within the estimated time. They were very respectful of our home and yard and took great care to clean up after the project was finished. Furthermore, the administration staff at Done Right were courteous and professional. Any time we had a phone conversation, the staff would promptly send an email afterwards so there was a written record of items discussed. Office staff kept up abreast of drop off dates of materials, accomodated our need to reschedule the project and ensured our customer satisfaction. I have nothing but great things to say about this company! Renovations can be stressful but Done Right made this renovation project stress-free. I wish more home renovation companies provided their level of expertise and customer service.

Approximate cost of services:
$12,000.00
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Company Response

Hi Ashly,

Thanks for taking the time to share your experience! You've been a great client to work with, and we were more than happy to do whatever needed to keep everything going as seamless as possible for you. Renovating can be a real headache sometimes, we're glad to hear that his job was stress free for you! Thanks again for your business, dont hesitate to call if you needed anything else.

Dave a.
Dave a.
1 review Calgary, AB
10/10

Shingle Replacement

We recently had our old shingles replaced with new Malarkey Legacy Shingles. We are so very pleased with the service that we received from Darcy when he came out for the estimate - all of our questions and concerns were answered. Darcy provided us with the information on a couple of products that we were interested in and the decision was made. Install date was set. The girls in the office took our concerns into consideration when arranging for the shingle and disposal bin delivery.. Mike and the crew showed up when promised and 3 days later the job was done. Job site was cleaned up and you would never know that they were there. We are so very pleased with the professional service from everyone - we will recommend Done Right Roofing to anyone that is in need of a new roof.

Dave and Mary Anne Sharpe

Approximate cost of services:
$0.00
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Company Response

Hi Dave/Mary Ann,

I'm so glad to see that everything went smoothly for you. It's always great to see that everyones efforts and communication skills, related to a positive experience for the homeowner! Enjoy the new roof & let us know if we could help with anything else.

Alena
Alena
1 review Calgary, AB
10/10

Roofing - asphalt shingles

The company is very professional. They responded to every question before and after the roof installation. The roof was done fast and everything was clean when the crew left. I would choose them again.

Approximate cost of services:
$0.00
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Company Response

Hi Alena,

Very glad to hear everything went smoothly for you. If you needed anything in the future, dont hesitate to give us a call.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Done Right Roofing Ltd

As a homeowner who needs a new roof, you’re looking for a roofing company that will give you a great experience. You know: an honest, accurate quote so you know exactly what to expect, answers to your questions, and a quality installation with an industry- leading warranty.

WELCOME TO DONE RIGHT ROOFING!
We specialize in serving homeowners needing residential asphalt or rubber reroofing. But our real business is making your life easier by solving your problems with the same passion and caring attitude with which we’d serve our best friends. At every stage of your job, from first contact to final cleanup, our goal is to please you.

Your Done Right Roofing experience includes:
• Trained, skilled company employees installing your roof (we never use roofing subcontractors)
• Replacing all roof flashing to avoid future leaks
• A comprehensive quote with specifications and prices for all components of your roof system: roof deck, ventilation, eave protection, flashing, underlayment, and shingles
• Final inspection of your completed roof by a senior roofing technician
• A 15-year workmanship warranty, fully transferable, and a $1,000 quality assurance rebate.

OUR ETHICAL REVIEW POLICY
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Make sure the contractor you choose has an ethical policy regarding gathering and posting online reviews. Misleading consumers is not OK. It's unethical and it's illegal.

Our review policy is as follows:
1. DRR does not post reviews on behalf of customers. All our reviews are authentic, written by customers, in their own words.
2. DRR does not script reviews or suggest what our customers should say in reviews, either directly or indirectly.
3. DRR does not offer financial compensation for reviews or ratings, such as taking the GST off the price, or do anything that could be considered a financial incentive to get a rating or a review.
4. As a token of appreciation, DRR may give a modest gift card to customers who have already posted a review in their own words, with their own rating, of their own volition.

CATEGORIES
Skylight Installation & Repair and Roofing
SERVICES
Residential Roofing - Asphalt Shingles Residential Roofing - Rubber Roofing Eavestroughs, Soffit & Fascia Siding Cladding
BRANDS
Malarkey Owens Corning BP
SPECIALITIES
Unlike other Calgary roofing companies, our specialty is working directly with homeowners, not with insurance companies or builders. In addition, we focus on installing asphalt or rubber shingles for residential products. It's all we do!
WEBSITE
https://www.calgaryroofingdoneright.com
YEAR ESTABLISHED
2003
PAYMENT METHOD
Cheque, Cash, MasterCard, Visa, E-Transfer
LICENSES
City of Calgary, Alberta Prepaid Contractor
MEMBERSHIPS
BBB,Canadian Home Builders Association, Alberta Allied Roofing Association
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Lifetime Workmanship Warranty, fully transferable
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