Great Northern Snow Removal

Snow Removal
Toronto ON M4L 2W4
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Snow Removal
Great Northern Snow Removal
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Reviews for Great Northern Snow Removal

Average customer rating:
3.9 10 (13 reviews)

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David in Toronto
David in Toronto
2 reviews Toronto, ON
0/10

Company is defunct. Having been prepaid for snow removal they have done a runner. Should be investigated by the police.

Please investigate those positive reviews, as I believe they are from friends and families of company. They do not match up with the poor service received from this company. Two days after snow storm one jeep with plow shows up to plow driveway at 9:30 pm. He does not get out of jeep and is done in 15 minutes. Currently driveway is a skating rink because of poor service. Today, a letter arrives declaring Great Northern's insolvency. Nothing "Great" about the management of this company. They better not try to come back as another snow removal company. Their names should be blackballed.

Approximate cost of services:
$1,500.00
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Andrea in Toronto
Andrea in Toronto
1 review Toronto, ON
1/10

Extremely Unreliable

We have been using their snow plowing service for at least 5 years and each year the price has gone up and the service has gone downhill. After the first snowfall this season they showed up over 24 hours later and after the snowfall a week ago Monday they did not show up at all. They have been prepaid for the season so they have our money and we have no service. No contact from them and they will not answer any calls or return messages. Many companies under one name and two addresses, 45 and 47 Woodfield. BEWARE!!!!!!!!!!

Approximate cost of services:
$0.00
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Al Stewart from Toronto
Al Stewart from Toronto
4 reviews Toronto, ON
0/10

Total Con Artist

I believe this company has set us up, they have not shown up to for our snow removal, will not return calls. They are paid in full for the season. Be very careful as the address for this company is 47 Woodfield Road, Toronto along with several other snow removal companies at this address. I have called one of the other companies and funny enough exactly the same girl with the same recording. WARNING !!!! BE CAREFUL!!!!

Approximate cost of services:
$2,800.00
1 of 1 people found this review helpful.
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10 yr customer ignored  in Old Toronto
10 yr customer ignored in Old Toronto
1 review Toronto, ON
3/10

Ten plus year customer ignored after snow storm

A customer for over 10 years. Some inconsistent service over the years but after this past Monday’s snow storm it’s been 4 days and there’s been service to our property. I’ve called 8 times and left messages, no one has returned my call to explain why our project hadn’t been cleared. Garages and tenants cars blocked for 4 days. Sidewalks and driveway not touched and we have heard nothing from the company. I was wondering if they went under and we had been ripped off, but finally 4 days later they showed. Still no communication back to us though. Not a peep

Approximate cost of services:
$1,600.00
1 of 1 people found this review helpful.
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Marie in Toronto
Marie in Toronto
2 reviews Toronto, ON
1/10

Unreliable and Expensive

Despite repeated assurances that service would be provided, 3 snowfalls have not been cleared in December 2017. I sent polite reminders, was assured service would be provided, and it was not - consistently.

I realize the crews were not likely working Christmas Eve but I was told that my property would receive service on Christmas Day. It is 8 pm , my family has just left, and I shoveled the front walk and steps myself.

The worst part about this service is that it is pre-paid, and there is no recourse. I'm likely going to stop payment on a Jan cheque but am out $450 - and have had one "shovel".

Very disappointing, would not recommend.

Approximate cost of services:
$900.00
1 of 1 people found this review helpful.
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Dr. Veher in Toronto
Dr. Veher in Toronto
1 review Toronto, ON
10/10

They do my store

I own a small convenience store, and I have contracted with Great Northern to come shovel the length of my sidewalk, since I am on a corner lot, and a senior, it is much easier to pay them to come do it for me. They've always come fast after a snow fall, and I've never had any problems with them.

Approximate cost of services:
$1,100.00
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Emily from Downtown
Emily from Downtown
1 review Toronto, ON
10/10

Replaced ,my old guys with these guys, they're great

These are the guys who I replaced my old snow crew with. The old guys kept missing parts of mhy path and driveway, and would take hours to get someone to come back to fix their mistakes. So far, Great Northern has not made one mistake and does everything on my contract every time, and will answer the phones quicker when I call! love thse guys

Approximate cost of services:
$800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Toronto, ON
0/10

DO NOT SIGN A CONTRACT WITH THIS COMPANY.

I have moved several times during my life. As a result, I have dealt with a lot of snow removal companies. The Great Northern Snow Removal company is by far the worse company I have seen. They never show up until late in the day (once you have done all the work yourself because you have to get to work) and they do a very bad job. There is always a lot of snow in my parking lot, entrance and sidewalk in front of my house after the company has supposedly cleared the areas. No point to complain because they won't respond to your calls or e-mails. HELP YOURSELF - DO NOT SIGN A CONTRACT WITH THIS COMPANY.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Northumberland County, NB
10/10

Definitely recommend!

I have always resorted to this company when it comes to those harsh winter days where snow and ice have become a huge concern. I'm always working and can never find the time to shovel. My mother has a sore hip and it will worry me even more if she decided to shovel so when I was referred to this company, it was a lifesaver! They were professional and efficient and were very easy to communicate with, whether it was face to face or by phone. If you need snow removal and live in the east york area, definitely give them a go!

Approximate cost of services:
$1,000.00
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Bonnie from Toronto
Bonnie from Toronto
4 reviews Toronto, ON
0/10

Snow Removal

We signed up for snow removal for 2013/14 and were extremely disappointed in the lack of service this company provided. We ended up doing our own snow and ICE as Great Northern rarely showed up after a snow. Asked for second deposit refund - they said they would but never did give us a refund so we're out of pocket. The worst snow removal company we've dealt with.

Approximate cost of services:
$1,000.00
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