Royal York Roofing Ltd

Roofing
Toronto ON M8Z 5J2
Write a Review
Write a Review


HomeStars
Roofing
Royal York Roofing Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Royal York Roofing Ltd

Average customer rating:
9.7 10 (178 reviews)

Sort by

Bryan in Toronto
Bryan in Toronto
1 review Toronto, ON
10/10

Finally Done Right...

My house is less than 10 years old, my wife and I are the 3rd owner of this home. Royal York's Roof is the 3rd roof this house has seen in its short life. The first roof was installed incorrectly by the builder of the home who was also the owner of the property. In an effort to maximize profits, they used shingles on a roof with an 8 degree slope. When the 2nd owners bought the home on the show Property Virgins the show was shot around 2008-2009 . This whole exchange is documented on the show (S4E2). The agreement at the end of the show was that the buyer would reduce the sale price and the new owners would repair the roof using correct flat roofing methods. The new owners mention they had a "Buddy in roofing who will do it for five grand..." End... Roll Credits.

Flash forward to May 2017 We have been living in our home for over 3 years now. Its been raining steady in the month of May and our skylight leaked. This was the first time we noticed a problem as we thought it was fixed correctly. We called a skylight contractor to have look and he came off that roof shaking his head and told us we had much bigger problems. It then hit us... The "Buddy Roof" was crap.

The rolled roofing material was not installed with the correct underlaying material or in our case any at all. It was slapped together, not capped properly. The flashings around the plumbing/furnace stacks were poorly done and could have potentially cause other problems. The skylight was installed directly against the sheathing with no ice/water barrier or flashing, not to mention that since it's a flat roof it should be built up on a "curb" so that the window is above any flowing rain water. So 2nd roof done by "Buddy" for five grand was terrible.

So I had a choice to make. Fix it or well... Fix it. Enough is Enough. RYR had an excellent reputation on Home Stars. I checked out their WSIB and sent an e-mail request for a quote. I was contacted by Lauren and she took my info and Then I met Bruce. Bruce is a straight shooter. He told us exactly what was wrong and what it was going to cost to fix with no "hustle". We gave them a deposit and they said it would start in 2 weeks.

2 weeks later a team of 5-7 men showed up. They didn't speak much english. They got to worked and stripped off the old roof. It was only 1/2 of their bin worth of material that they drove away with, something tells me a correctly installed roof should have a whole bin of garbage to take away. The garbage that was taken away was always gone at the end of every day. They always swept up there were no nails, Olfa blades, shingles, roofing product, tar, tar paper, lunch garbage or anything left on my property. The guys were great they always were friendly when they saw us walking our dog but that's hot work. I thank them very much for getting up there in the June sun to do that for us.

Bruce came by a couple of days later. He took me up on the roof when they were done. We are 1000% satisfied with the job they did. Just by looking I know its right. I gave him the cheque shook his hand and now we can sleep soundly at night knowing the roof is fixed.

I also want to give Lauren on the phones a shout out. I didn't meet her but she was great to deal with over the phone!

I would recommend Royal York Roofing to anyone looking to correct a crappy roof, or looking to replace a roof that's just old. Give em a call. I did and I'm much happier for it! I also want to point out that I have over 7 years of commercial construction experience working with a large general contractor. Royal York Roofing is a professional operation that does not cut corners. I would never hesitate to recommend them to anyone.

Except the people I bought this house from. I'd tell them to get "Buddy" again!

Approximate cost of services:
$10.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Byran. Thank you very much for this very thorough review! We greatly appreciate the time you took to write this for us and are happy to hear your experience with the RYR team. It was a pleasure working with you and please let us know if we can ever be of assistance again in the future. All the best!
- Royal York Roofing

RLHome in Nepean
RLHome in Nepean
2 reviews Toronto, ON
10/10

Total Roof Renovation

Hired RYR after reading other positive reviews posted on Homestars. I would recommend using RYR for any of your roofing needs. Bruce was a pleasure to deal with during the initial consult process. Pavel (the owner) was also very helpful and responsive to any questions i had. The prices are very competitive compared to other "top" homestar rated suppliers. Many thanks to your crew for all their hard work and workmanship.

Approximate cost of services:
$17,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello, thank you the great review you provided us! It was a pleasure working with you and hearing your experience with our team. Please let us know if we can ever be of assistance again in the future. All the best, Royal York Roofing.

Frank and Tanya Furgiuele . in
Frank and Tanya Furgiuele . in
1 review Toronto, ON
10/10

Roofing replace .

We are very happy with the work provided by Royal York Roofing Ltd. It was done super fast , very neat, and highly professional. We would definitely recommend this company to all our friends and relatives . Great job !

Approximate cost of services:
$50,000.00
Was this review helpful?
Company Response

Hello Frank and Tanya, we are happy to hear your experience with our team and appreciate you leaving us a great review! All the best from Royal York Roofing.

RR in
RR in
2 reviews Toronto, ON
10/10

New Roof

Our house required the replacement of both a flat roof and a shingled roof with dormers. Royal York Roofing responded quickly, provided a fair estimate, and completed the job within the agreed upon time period in spite of having to work around several rainy days. The team members worked extremely hard, showed expertise in their attention to detail, did a good job cleaning up at the end of each day, and were courteous.

Approximate cost of services:
$15,500.00
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello. We greatly appreciate the time you took to write this great review! Rainy days always slows our progress down, but we ensure to protect your roof during the rain and complete it in a timely manner. It was a pleasure working with you. All the best!
- Royal York Roofing

Michael in
Michael in
1 review Toronto, ON
10/10

New Roof

Doring the rains of May 5th & 6th, I discovered I had a leak in my roof. I contacted Bruce from RY roofing and received a quote. Bruce was very professional and we agreeded on the job the next day.
In a couple day's, when I returned from work I could see the job was underway. The next day it was completed. I never met the crew but they too were extremely professional, one would never know that a project had happened. Extremely happy on my end.
Thank you Royal York Roofing.
Michael Puhacz

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello Michael. Thank you very much for your feedback on our estimator Bruce and the work provided by our crew. We are pleased to have made your roofing experience a quick and simple process for you! All the best from our team here at Royal York Roofing.

Private in Toronto
Private in Toronto
2 reviews Toronto, ON
10/10

Semi-detached shingle roof replacement

Royal York Roofing was fantastic with our shingle semi-detached roof replacement, getting the job done very quickly, cleanly and with a friendly manner. The quote was given in thorough detail on the spot by Bruce, who was very friendly and time accommodating. He was also honest in recommending that we didn't need to get the flat roof portion of our house done as it was in good enough shape for more years of service. Even though they thought it might be a couple of weeks to start, they ended up coming two days later and were done in time for the recent rainstorms in the area! Some of the guys doing the job didn't speak much English, but they clearly spoke "roofing" very well! They did not charge any extras and the roof looks fantastic. I would definitely recommend this team to anyone looking for a similar job.

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Hello. We are pleased to hear about your experience with Bruce and the team here at Royal York Roofing. Thank you for the great review.
- Royal York Roofing Team

Bob Hambley in York
Bob Hambley in York
20 reviews Toronto, ON
10/10

Slate Roof Repairs

I own a 100 year old house in Cedarvale area of Toronto and love its original slate roof. Unfortunately, the dormer portion of the roof had been misused by cable companies and satellite dish companies and needed restoration. Great work involving new slate tiles and copper flashing. Most roofing companies do not have experience with slate but Royal York have delighted me twice with work done. Proper quote and written contract both times. Excellent work.

Approximate cost of services:
$4,750.00
Was this review helpful?
Company Response

Hello, thank you very much for your feedback and wonderful review. We enjoy working on slate and copper projects, and have a very skilled team who take pride in their work. It was a pleasure working with you. Thank you once again!
- Royal York Roofing Team

parkdalejim in
parkdalejim in
3 reviews Toronto, ON
10/10

Outstanding roofing work done in Parkdale.....

We contacted Royal York Roofing on the recommendation of a contractor friend – he uses Pavel and his team multiple times a year and expressed his satisfaction based on many jobs. He said the price, the team and the work itself was all good . My situation mirrored his experience. There was about 1,600 sq. ft. of roofing to do in four areas of an old Victorian home, done with Inspire faux slate to match the original slate high slate roof, still going strong from 1870. Royal York’s estimate was very competitive. My neighbours commented on how effectively and hard Pavel’s team worked. The quality and the look of the work is outstanding. Well done, Royal York Roofing, you have my recommendation!

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Hello Jim, Thank you for taking the time to write this excellent review. It was a pleasure working with you all the way through the project. Our best wishes to you and your amazing family. Pavel

AJ from Etobicoke
AJ from Etobicoke
3 reviews Toronto, ON
10/10

Roof replacement

We had Royal York Roofing completely replace our 25yr+ old roof (and a skylight) in March and are extremely happy with the job they did. The estimate (which was very reasonable) and explanation of how the job would be done was fast and straightforward and they were able to start and complete the job within a week (3-4 days of work for a 1800 sq ft footprint). We appreciated that they gave us addresses of houses with similar shingle colours that they had worked on before the job started. We were also very happy with the quality of the work and the complete clean-up afterwards. I highly recommend RYR.

Approximate cost of services:
$18,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hello AJ. Thank you very much for taking the time to write us an amazing review. Colour selection can sometimes be a difficult choice, so we are pleased to have made it an easier decision for you by providing several house in your area. Please let us know if we can ever be of assistance again!
- Royal York Roofing Team

Private User
Private User
Private User reviews Toronto, ON
10/10

Roofing

Came on time when appointment made. Very efficient were able to get the roof done in the time frame available. Good job of cleaning up all the waste material. Would have no hesitation in recommending the company.

Approximate cost of services:
$4.00
Was this review helpful?
Company Response

Hello, Thank you for taking time to write this review. We appreciate it very much. All the best from our team at Royal York Roofing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Royal York Roofing Ltd

ROYAL YORK ROOFING has been successfully servicing the Toronto and GTA for years. Specializing in residential, commercial, industrial and institutional new Roof Installations and Repairs, we are able to service all your roofing needs in an experienced and timely manner. Our vastly diverse portfolio of past work, speaks for itself in the lengths and bounds we go to in ensuring the best roofing choice for your specific roofing needs.

SERVICES: We specialize in a broad spectrum of roofing services including, new sloped (asphalt shingle, cedar, slate, metal, copper) and flat roof (2-ply, 4-ply, EPDM, TPO) installations, re-roofing, roof repairs/maintenance, and sheet metal works. Additionally, we offer a wide variety of related services that help eliminate hiring multiple contractors which in exchange you get hassle free roof, and the luxury of having to deal with just one company without the middle man as we take care of all the arrangements. Some of our additional services include: eavestroughs, copper / aluminum works, siding, waterproofing, masonry, carpentry, siding, attic ventilation inspection, demolition and disposal.

WHY ROYAL YORK ROOFING: When choosing our company, we guarantee a professional and experienced team member to assess your needs. Our representative will explain how we can help you and offer you an honest and fair quote. Our team of professional roofers is fully insured, licensed and have an impeccable standing with the WSIB. All our work is stamped with written workmanship warranties for up to 15 years depending on materials used; a commitment that truly shows our confidence and credence in our work.

CATEGORIES
Roofing
SERVICES
Roofing, Chimney Repairs, Eavestroughing, Sheet Metal Works, Copper Works, Siding, Insulation
BRANDS
CertainTeed, Owens Corning, Soprema, GAF, IKO, BP, Velux, Gentek, North Country Slate, Inspire Roofing Products
SPECIALITIES
Asphalt Shingle, Flat Roofing, Cedar, Slate, Metal, Copper, Eavestroughing, Siding, Skylights, Waterproofing, Chimney Repairs
WEBSITE
https://www.royalyorkroofing.ca
PAYMENT METHOD
Cheque, Cash, Visa, MasterCard, Debit, Financing options are available upon request.
LICENSES
Toronto Municipal License, WHMIS, Fall Protection and Propane Handling Certifications
MEMBERSHIPS
Better Business Bureau (BBB), Workplace Safety and Insurance Board (WSIB)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Year Workmanship Warranty on all new installations. All materials are warranted by manufacturer.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.