I would like to take this opportunity to express my sentiments towards Alex and George of A & A Masonry relating to the concrete work at our home in North York, Ontario during the fall of 2021. This work comprised the following:
• removal and replacement of the concrete curbs on both sides of the driveway
• removal and enlargement of the rear patio
• removal and repouring of the concrete steps and walkout leading from the rear basement exit
Throughout the course of this project these men displayed much more than their outstanding ability; they emulated an unusual sense of human kindness, and willingness to overextend themselves. They exhibited no resistance or reluctance to expending whatever time and energy was required to ensure that this project proceeded in a way that would ensure complete customer satisfaction as well as meeting their own personal expectations and satisfaction.
They are a class of professional’s unknown to today’s society where general contractors are primarily concerned with their own interests and betterment garnering the maximum profit for the bare minimum work expenditure.
Alex and George’s pride in workmanship was exemplified through their constant steadfast approach in consultation at every stage and in all aspects of the planning and construction process; from construction materials to framing and building formats to their final pour and their expert finishing touches, always extending themselves well beyond the call of duty. They have no self-centered, self-serving ideologies. Their philosophies are based on solid old school principles . . . “do it once and do it right”.
I was captivated by the reverence and respect that they demonstrated while always maintaining a professional demeanour when addressing me during consultations and discussions enquiring as to how I preferred to see things done and what was expected of them. They were always caring and considerate in their thoughts and actions exemplified when entering the premises, by impulsively removing their boots, and maintaining a general tidiness when using the amenities or storing their tools.
Clearly, they are not your typical contractors. They prioritize with the customer in mind and try to extend a positive energy to the best of their capabilities to perform their tasks and to minimize costs effectively and maintain a steadfast timeline for completion.
Not withstanding their insightful capability, experience, and workmanship, I would highly recommend these men for their gracious work ethics and personal humanistic attributes of honesty and integrity. I do so with conviction that any customer would be ecstatic with their resulting masterpiece.
- Approximate cost of services:
- $67,000.00
- Company Response
Many thanks to you, Lana and Mario, for taking the time to delineate the work that Alex and George did for you as well as your appreciation for their attention to detail, pride in workmanship and personal attributes that sets them apart from others in their field. We are very proud of these two men and the products they produce and the many happy customers created as a result!!!
Best regards,
Corrine