Installation of Sprinkler System
I called Stonehouse Property Care based on Andrew's ratings from HomeStars. Gave him the approx. size of my lot and he gave me a price for a sprinkler system for the property. He then visited my property to confirm a materials list, etc. Sprinkler installation was great and he installed on short notice. After the system was installed for 6 weeks I accidentally ran over one of the heads with my lawnmower on too low a setting. Head was damaged beyond repair. Andrew came back on a long weekend and replaced the head for free plus added an additional head to my back lawn for $50. Unfortunately a year after the work was completed we had our fence installed and it turns out that the water lines and some of the sprinkler heads were installed outside our property line even though a lot survey was provided prior to the work being started. Now need to have major repairs done to the system and Andrew is asking me to pay additional money for this significant error. Have to have another company come in and repair. Very disappointed. Will most likely need to take this to small claims court to recover the extra money I lost to repair the damaged hose and heads.
- Approximate cost of services:
- $2,250.00
- What could this company do to improve their services?
- Provide a specific line drawing of the property along with the location and coverage of the proposed sprinkler system to avoid misunderstandings on what the customer is getting for the amount quoted.
- Any advice to offer fellow homeowners facing a similar project?
- Request a drawing of the property along with location of sprinkler heads and proposed coverage along with written estimate prior to awarding the job.