A Plus Air Systems Inc.

Heating & Air Conditioning
ON L6M1Z6
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Heating & Air Conditioning
A Plus Air Systems Inc.
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82%

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Reviews by rating (past 12 months)

Reviews for A Plus Air Systems Inc.

Average customer rating:
9.1 10 (226 reviews)

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Mohammad from Erindale village
Mohammad from Erindale village
2 reviews Mississauga, ON
10/10

Furnace replacement

I could not believe a furnace could be so quiet and efficient. This is a wonderful piece of equipment installed by A Plus Air Systems by professional installers. Their team was very friendly and helpful. They cleaned and vacuumed the whole place like before and were out in just 5 hours flat.
Irfan the sales person was just right as he promised. We are very happy with A Plus Air and would definitely refer them to all our family and friends.

Approximate cost of services:
$4,427.00
1 of 1 people found this review helpful.
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Company Response

Thank You - A Plus Air team

Lyle Palmer from Toronto
Lyle Palmer from Toronto
1 review Toronto, ON
0/10

Air conditioner install

DON'T USE THIS COMPANY!!

They installed an upstairs air con unit. The installers didn't really seem to know what they were doing, and they put a hole in the wall below the unit. They also didn't install correctly, so the wall is now showing water damage and mold. They refuse to return phone calls or make any attempt to fix the problem. They have acted with a complete lack of integrity and in my opinion are a shonky outfit out for the quick buck.

Approximate cost of services:
$4,000.00
3 of 3 people found this review helpful.
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Company Response

It is unfortunate to hear about the damage after using the air condition for 2 seasons. We would like to come back to assess the installation and we are willing to fix the issue as early as possible. We tried to contact you on the phone in our file and even send a representative to your home thinking to meet you, but could not meet you. Any damages caused by our installation can be covered by our insurance; all we need is call back from you. A Plus Air Systems is in HVAC business for the last 23 years, customer satisfaction is our utmost priority we will go any length to resolve an issue to make a customer happy where cost is not a factor to us. We hope and wish Mr. Lyle Palmer will contact us soon and resolve the issue.

Steven Abraham
Manager, Installation

Etobicoke In the South
Etobicoke In the South
5 reviews Etobicoke, ON
10/10

Installed New HotWater Heater

Did Installation in Conjunction with Home Depot. Did a great job. Came out on a Sunday to do estimate. Took away old one. No real complaints. Installed new tap to avoid leak. Came when they said they would.. Quality work.

Approximate cost of services:
$900.00
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Company Response

Thank You - A Plus Air team

Masoud H from Scarborough
Masoud H from Scarborough
1 review Scarborough, ON
10/10

Air Conditioner

A Plus installed a Trane XR 13 Air conditioner unit in my home this past June. The overall experience I had with the company was really good. From the initial home assessment to determine what my need was to the actual installation of the unit and the follow up call I got from the office people to make sure the technicians had done a good job, this company impressed me. The installation team came on time and was very professional and seemed knowledgeable. I appreciated that they planned out where the unit was going to be placed and gave me a heads up before placing it there. They were very diligent in performing the installation, the finished product felt good. I have gone through an entire summer with the unit and did not have any issues with the unit. I am very happy with the significant cost savings in my hydro bill as my previous unit was almost 20 years old. Thank you Natalie and Shams for a job well done and making the entire experience a comfortable one for me and my family! I have been recommending you guys.

Approximate cost of services:
$3,200.00
1 of 1 people found this review helpful.
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Company Response

Thank You - A Plus Air team

Norman from Bolton
Norman from Bolton
1 review Bolton, ON
10/10

Furnace repair

A Plus air solved a difficult problem. It was a cold snowy night...My furnace would cut out and then back on every few hours until it would not start at all. Shams the owner of A plus came to my house in the evening. He checked everything in the furnace and everything appeared OK. He started to check other electrical things in my house and determined there was a electrical back feed from something that was putting more "amps" to the electronic control board in the furnace than it could handle..He eliminated each circuit one by one and then went out side and found the insulation on my Christmas lights extension cord had been gnawed through and electrical current was feeding back to the main electrical panel board and then through the wires that controlled the furnace operation. It was too technical for me..He removed the faulty extension cord and the problem went away.
Someone that did not know what they were doing would have spent Hours and im sure several part changes trying to fix the furnace. All for the cost of a service call. They were great and would give them a 10 plus rating.

Approximate cost of services:
$85.00
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Company Response

Thank You - A Plus Air team

Alexander from Etobicoke
Alexander from Etobicoke
1 review Oakville, ON
10/10

Furnace & A/C

Thank God for A Plus!!! Power was out for over a week due to the Ice Storm. When the power finally came back on, the Furnace didn't. A friend of ours told us that A Plus replaced their HVAC system in July after the flood and they did an AWESOME JOB, so we called them. The power surge damaged all the electrical components and the repairs were very costly. We decided to buy a 3 stage Trane Furnace with a DC Motor and a Trane A/C that was installed the next day by Aziz and his helper. Our house has never been this comfortable in the 30 years we have lived here!!! You can't even tell the furnace on. They also filled in and mailed out some rebate forms (we didn't even know we qualified for them) for $650 on our behalf. The Installation was very Professional and they cleaned up after the work was done. My Wife and I are both Happy Customers and we highly recommend A Plus... Thanks Guys!!!

Approximate cost of services:
$7,500.00
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Company Response

Thank You - A Plus Air team

Jason
Jason
4 reviews Brampton, ON
2/10

Install of Trane AC unit and 500-series humidifier

The problem with this company is you need to get a good installer from them, which is a dice roll. Some others obviously have, I did not. When installing the AC they came unprepared, missing several components so they sent someone out to go get them. Fine. Then the AC didn't work as they didn't wire it properly and someone else had to come later and fix that. They also installed a humidifier but I just found out they didn't wire it properly so now they would have had to come fix that had I not fixed it myself. Fortunately they didn't fry the control board on the humidifier control pad. The directions to wire a humidifier from Trane are so simple my 5 year old niece could do it, so not sure how they made such a mess of it.

When you spend $7k or so on gear you expect proper install. A Plus did NOT deliver. I don't care that they eventually fixed some issues, it shouldn't have been a problem to begin with as you should TEST your work before leaving. Unacceptable.

I give them a 2 for install as they didn't appear to improperly install anything physical (such as cutting holes, mounting, etc), but their wiring was terrible and that is a serious thing to get wrong. I would not recommend them again.

Approximate cost of services:
$7,000.00
4 of 4 people found this review helpful.
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Company Response

Our record do not show you as our customer, please make sure you are addressing to the right company or call us at 416-213-0303. We do 1000's of install a year in your area and we were not able to find an invoice with the name "Jason". Please contact us ASAP.

Tom Hatcher from Toronto
Tom Hatcher from Toronto
5 reviews Toronto, ON
7/10

Combination Boiler & Water Heater

A Plus installed a Sime Combination Hot Water Boiler and Water Heater a year ago and the installers were professional and did a good job. The only issues I had were:
a) This was an emergency replacement so I did not have a lot of time to shop around and their pricing took advantage of that.
b) The installer took the TSSA red tag for the furnace and said he would clear it but did not. As a result Consumers Gas turned off my gas and I had to pay to get it back on.

Approximate cost of services:
$9,000.00
1 of 1 people found this review helpful.
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Company Response

Thank You - A Plus Air team

George G. from North York
George G. from North York
1 review North York, ON
10/10

Tankless hotwater system

We had a tankless hotwater system installed by these guys, replacing the old broken one.
The technicians stayed till late hours finishing with the installation and making sure everything works as expected. The job was done clean, extra piping has been tucked nicely out of the view. The technicians are very knowledgeable and always smiley; ready to explain the process should you have any questions. Courtesy call to follow the next day from the company checking how the installation went and whether there were any problems with the water since.
No extra or hidden costs. Super quality of the service. Would recommend to anyone (and already have).

Approximate cost of services:
$100.00
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Company Response

Thank You - A Plus Air team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A Plus Air Systems Inc.

A Plus Air Systems was established in 1990 as a complete solution to commercial and residential heating, ventilation, and air conditioning needs. A Plus Air Systems is currently one of the
largest authorized Trane Dealers in Ontario, and have been serving our customers with high quality Trane products. We install and service our furnaces, air conditioners, heat pumps, air cleaners, boilers, tankless water heaters and backup gas generators in Toronto, Oakville, Burlington, Hamilton, and Niagara Falls.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heating Air Conditioning and Standby Generators
SERVICES
REPAIR & MAINTENANCE FOR ALL HVAC EQUIPMENTS
BRANDS
TRANE FURNACE & AIR CONDITIONER, GENERAC GENERATORS, Napoleon
SPECIALITIES
Ductless Units, Central Air Conditioners, Boilers/Hydronics, In-Floor Heating, Stand-by Generators
WEBSITE
https://www.aplusair.com
YEAR ESTABLISHED
1990
NUMBER OF EMPLOYEES
50
PAYMENT METHOD
Visa, Mastercard, Cheque, Cash, Interac
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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