We received a Red Tag and our gas was shut off after smelling gas in the basement. Contacting GasGuys (George) and a competitor, I found myself with an option of repairing the leak based on an hourly rate (competitor) or a fixed price with George. Although it seemed a bit cheaper to go hourly, I was confident after reading the HomeStar reviews and speaking with George that GasGuys would provide the services that fit my level of comfort. Let me say, I’m so glad I went with GasGuys…. George was able to respond to our issues quickly and was on time for our appointment. He is very open and communicative on what he was doing and respectful of the house. Our job went from 1 leak to 3-4, to replacement of a section of pipe and to top it off, a bad shut off valve ball prevented pressure from holding during testing. With all the additional time, George held to his cost and the only added charges were for some additional material. Big thanks to George and his dad for a late night and some great work. I would recommend GasGuys.com anytime!
- Approximate cost of services:
- $425.00
- Company Response
Hey Matt, It was a pleasure meeting you. Thank you for taking the time to write GasGuys.ca an excellent review. I really appreciate you putting your trust in us to get the job done right. Gas leaks are nothing to mess with and until i am 100% confident I detect all the leaks, I cannot turn that gas back on and endanger anyone's property and well being. I am glad we were able to isolate all of the leaks and get everything up and running. Thanks again and if you ever need any other gas line services, you know how to reach me. George