About 3 weeks ago I had a plumber come in to clear a bad backup in my kitchen sink. He used a long snake (50+ feet). It worked for about 2 weeks and then the sink was backing up again. This plumber was a gentleman and offered to come back but it was clear this problem was beyond his tool set and expertise so I needed to look elsewhere.
This past week, I contacted a few popular (based on web reviews) plumbers asking for their opinions etc... Tatiana from Anta was the quickest to respond to my query via email/phone and logically worked with me to understand the problem and provided an estimate on what would be required to fix the problem.
Alex showed up the next day. Despite the problem being bigger than anyone thought, he was determined to fix it. Alex was professional, knowledgeable, communicative and determined to find the exact cause of the problem and resolve it. He eventually found hardened grease deep in the pipes and was able to access it via 1 of the stacks. He utilized a combination of snake and power wash to eventually fix the problem. I'll know for sure if it's fixed after a few weeks but I was there and am very confident he found the true root cause. Alex even tried to clean up after the job was complete. Pretty hard to do with gunk coming out of your pipes.
I would highly recommend Anta and Alex in particular for all your plumbing needs. Thank you Tatiana and Alex. Well done!
- Approximate cost of services:
- $0.00
- Company Response
Thank you, "Testy", for detailed review, for your time, and for such great coordination of work! Its good idea to keep drain line clean, but real life is always brings surprises like yours. We are ready to deal with difficult and tough cases because of our experience and equipment. But we need your trust! Every day we meet new people, new problems, but still it's such a pleasure to hear feedback, to know that customers were happy, that we proved our slogan "PLUMBING WITH CARE".
Have a good weekend, Anta Plumbing Team.