Mr Roof Repair.Ca

Roofing
Toronto ON M4W 3E2
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HomeStars
Roofing
Mr Roof Repair.Ca
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79%

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Reviews by rating (past 12 months)

Reviews for Mr Roof Repair.Ca

Average customer rating:
9.4 10 (915 reviews)

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Private User
Private User
Private User reviews York Regional Municipality, ON
9/10

Replacement of shingles

About ten shingles fell off my house recently. I contacted Mr. Roof Repair and David responded within 48 hours. The crew was out the next morning before 8 am. They assessed and repaired the problem within 30 minutes.

About a week later, I received a "report card" that has pictures to indicate the work the crew performed. It even has a rating system of the roofing system. It's a helpful tool for an owner to know how the good/ bad the roof is.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi There... We're glad we were able to help in such a timely fashion. We know it is disconcerting to have exposure to your roofing system. We appreciate the kind words. Take care.

Paul S in Milton
Paul S in Milton
1 review Milton, ON
10/10

No More Birds!!!!

Thanks to Pietro and Dan: two pros who replaced our missing downspout on the roof plus two bathroom exhaust ventiing caps. Birds had become unwelcome squatters ... but no more! You guys were terrific. Also, thank you to Julian. Not only did he call me within one hour of my placing the work request online, but he followed up several times. The work was done TWO DAYS after the original request. AMAZING! It's a shame that my roof is new; I'd have you guys replace that, too!!

Approximate cost of services:
$550.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Paul... Bird issues are definitely less common than raccoon or squirrel problems, but equally troublesome. Sounds like we were able to help solve the problem. It also seems that you had the type of experience we intend for our clients. Pietro and Dan are great, we agree. Julian too! Thanks for this. Cheers!

Private User
Private User
Private User reviews Toronto, ON
10/10

Raccoon attack!

We had some unwanted roof renos, thanks to some raccoons that were trying to move into the top floor of our Riverdale home. We called Mr Roof Repair and they promptly and efficiently assessed the damage, providing us with a thorough report of the damage (pictures included) and description of proposed work to remedy our problems. Professional, knowledgeable and courteous.

Approximate cost of services:
$250.00
1 of 1 people found this review helpful.
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Company Response

Hi There... Professional, knowledgeable and courteous... That's our middle name! Glad we were able to help. Thanks for the kind words. Take care.

Private User
Private User
Private User reviews Toronto, ON
1/10

minor roof repair then $2,000 quote for unnecessary work !

I had a leak caused by the local raccoon which was fixed but overpriced for a small job. Then I get this overly details report suggesting that there are a whole bunch of repairs needed - to the tune of $2000 !! I had the roof totally redone a couple of years ago for about the same price. Anyway, expect a high price and mediocre work.

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
5 of 6 people found this review helpful.
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Company Response

While we’re not sure what prompted this client to post this type of review almost a year after our attendance at their property with absolutely no communication from them, we are sure that what they have written here is inaccurate and misleading. Clearly, their “minor roof repair” was a big enough issue that it prompted them to seek out a roof repair specialist. We do appreciate them mentioning that we were successful in repairing the issue and speaking to its longevity, as again, this service was completed almost a year ago. We spent over an hour at their property and their service included developing a 15-page document regarding the current state of their roofing system, including pictures and detailed explanations. They’ve mentioned that their report is “overly detailed”... We’ll take that as a compliment. They’ve also stated that those details and suggested repairs were “unnecessary work”. We are unsure what they are basing that statement on, but, just to be sure, we’ll recount the deficiencies we discovered at their property… Roof Deck: Parts of their roof deck have caved in, creating structural and load issues, Chimney: Improperly sealed and failing flashings, exposed nails and holes in the flashing which are prime deficiencies for leaks, Plumbing Stack: Missing fasteners with the flange unfastened leaving it unsecured with exposure to the elements, more prime deficiencies for leaks, Drip Edge: No drip edge was installed with the installation of this entire roof as it was installed to the bare minimum of specification, Eaves/Downspouts: Filled with flora and debris, poor maintenance which can lead to leaks and several other issues. They go on to mention that the quote to repair these deficiencies was close to $2000, which is what they paid to have their complete new roof installed a couple of years earlier. We try not to make assumptions and base everything we do on our accreditations, training, education and experience, but we think the reason they have these deficiencies on their roof, is because they had their entire roof installed for $2000. They mention what our clients are to expect: To be clear, our clients, as evidenced from the over 30,000 clients we’ve serviced and their satisfaction, can expect the best quality repairs and client care in the industry.

Steve in Toronto
Steve in Toronto
1 review Toronto, ON
10/10

Rooftop Deck

Decided to get my flat roof checked out before starting a build on a rooftop deck. The gang at Mr. Roof Repair were courteous, quick, and thorough. Great job - I recommend!

Approximate cost of services:
$1,200.00
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Company Response

Hi Steve... Anytime we can help facilitate good food, drinks and good times on a rooftop deck, we're all in ;). Glad we could help. Enjoy the nice weather when it comes. Cheers!

sandradean in Waterdown
sandradean in Waterdown
1 review Hamilton, ON
10/10

Broken vent by raccoon

Had roof vent smashed by raccoon...
Service was fast and extremely professional saw photos of roof and everything was checked out and explained well in a very detailed report.
Thanks fantastic job

Approximate cost of services:
$400.00
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Company Response

Hey sandradean... They will do that! Animal damage is an unfortunate part of roofing life. Something we deal with daily. Glad we could expedite a repair at your property and provide some optics on your roof's current condition. Please let us know if you need anything moving forward. Take care.

G. Kelly from Toronto
G. Kelly from Toronto
5 reviews Toronto, ON
10/10

Flashing on roof repair

I contacted Mr. Roof Repair because of noise on the roof every time the wind was blowing. They sent a technician up to assess the cause. They then phoned and explained the problem. I gave them permission to attend to the repair. They fixed the problem, gave me a full report with pictures and assessed the rest of the roof. I am very satisfied with their attention to this matter.

Approximate cost of services:
$500.00
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Company Response

Hi G. Kelly... Glad we could suss out the issue and implement a repair to your satisfaction. Please let us know if we can be of assistance in the future. Take care.

RyanSwiech in Toronto
RyanSwiech in Toronto
1 review Toronto, ON
10/10

Roof/chimney assessment

We noticed that water was seeping into our basement and when I called they listened to me on the phone and provided concise advice on potential fixes. Within two days they than sent out a competent technician to provide a thorough report. Very professional.

Approximate cost of services:
$149.00
1 of 1 people found this review helpful.
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Company Response

Hi Ryan... The professionalism that you mention is our primary aim. Our industry, for the most part, doesn't boast that type of experience for its consumers, thus our efforts in providing just that. Glad the report gave you insights regarding a path forward. Let us know if we can be of service to you in the future. Take care.

Jim in Toronto
Jim in Toronto
1 review Toronto, ON
10/10

Racoon damage and general shingle repair

Pietro and Dan showed up on time, completed the work efficiently and courteously. They fixed the racoon hole, gave me some prevention tips to discourage a reoccurrence, and looked over the rest of the roof and made some minor repairs at no additional cost. Terrific guys and excellent workmanship!

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Company Response

Hi Jim... Glad we could help. And just for the record, we like those guys too ;)! Thanks for this. Cheers!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Roof Repair.Ca

Helping your protect your home in the GTA since 1979! Backed by a 30 year history of quality workmanship and solid referrals combined with experienced and well trained roofers. We are roofing specialists that offer you a timely solution oriented approach to solving all your roof repair problems and concerns. ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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