We have been thinking about renovating our basement to include a home theater for a while. We came across the strong recommendations on the HomeStars website for Toronto Home Theater and decided to give them a call. Mike was very easy to reach and our first conversation on the phone was informative. Mike came to meet us at our house for a walk-through. I was impressed with his knowledge. Our basement is already furnished and the room that we were interested in had reasonable light control. We did however have a bunkered ceiling making it awkward to mount an HD projector. We ultimately discussed the option of building a box for the projector. Once we had our budget laid out, Mike was able to make great recommendations on how to keep the price down. We went with an Epson HD projector, Fixed frame 106" screen, a Denon receiver, and Sinclair speakers. He was able to look at our existing setup and use one of our existing power conditioners, and surge protectors. He also noticed that we had a "wired" house for multi room music, and advised on how to make this compatible with a Sonos system (as bonus).
We booked our project within 2 weeks and he came in with a couple of his partners (including a carpenter). We did end up purchasing our own media console from Costco to keep the price point down. Mike was great in helping us make the selection to ensure that it would not only look good but function well. Mike and his crew arrived on time, and the team worked 9 hours straight with very little breaks. We were so impressed with their hard work ethic and professionalism. Mike was able to determine that we did not need a couple of products that were in our original quote and passed the savings on to us. They did not cut corners and prided themselves on the quality of their work. Once the project was complete, we gave it a test run, and it was amazing. Please see attached pics. At the end of the day, they did notice some mild static / white noise on the speakers. Mike is a perfectionist and was not happy with this. He came back the next day and replaced the receiver. We found that this corrected the issue for a couple of days but it came back. He was patient with us and went step by step to help us troubleshoot the issue. He was easy to reach and constantly emphasized that he wanted everything to work perfectly. We ultimately found that it was likely a loose cable connection that solved the issue. The system has been working very well for the last few weeks. My family enjoy the theater regularly and feel that it was well worth the investment.
Overall, Toronto Home Theater offers a fair price. They perform excellent quality work in a professional manner, and are easily accessible for troubleshooting. We did not have our HD antenna hooked up yet, and he offered to come back again once it was up and running to program it into our system. Thanks for a great job.
- Approximate cost of services:
- $8,500.00
- Company Response
First off I would like to give you a huge thank you for the amount of time you took to write this detailed review. We enjoy the short reviews too but over the years Mike seems to bring out detailed feedback like yours which shows his true value as an in home installer for home theater lovers. We also like hearing how people are using their space for movies , sports and in your case with the entire family, we're the same way here at my place. We appreciate your business. Enjoy.
Please if you have a photo of your space log back in and post here, we'd love to show it off.
Jeff