Toronto Home Theater

I hired Mike to wall mount my 60" TV using a fully articulating mount. He was always quick with communication and was able to fit me into his busy schedule with little forewarning. Mike and his assistant Kyle, brought the wall mount unit and I was disappointed by the choice of wall mount, but I did not speak up at that time. The colour was platinum and it was a one arm model. I wanted black and a dual arm model. The install went quickly and when he left, and I had time to sit and think about it, the more the installed mount bothered me. I contacted Mike and asked for a re-install of a black, dual arm version for my TV. Mike was willing to take back the original mount and install the model of my choosing and cut me a deal on the overall price. But he told me that it would be a waste of time and money. I thought on that for a while, and came to the same conclusion. I figured that if Mike was the one who had the most to gain (with the cost of the new install and product), and he was basically telling me that I was wasting my money, then I figured he was probably telling the truth. The bottom line is that the TV is mounted safely on the wall and it looks good when you are watching it. Mike is an honest guy.