Quick and friendly response to quote and appointment set up. Terrific with answering questions. The cleaning was done decently but I noticed that they did not consistently clean right to the edges, baseboards and corners. When I was asked later how the appointment went and presented my concerns, the company did not hesitate to apologize and return to ensure all was rectified. The speed and genuine concern for my satisfaction left me in awe because rarely do other service companies do this. So-Clean excels with their customer service and is superior to other carpet cleaning companies I’ve dealt with. I would not hesitate to use them again. Thanks Adel and team!
- Approximate cost of services:
- $536.75
- Company Response
thank you so much Ms Rowena for the honest feedback. We truly appreciate it. I am looking into this and what happen and I promise that you will be looked after.
Thank you again and will talk to you soon
Cheers
Adel Majd