We needed our sofa and stairs cleaned, and emailed Adel based on the reviews here. He was always courteous in our correspondence, and answered all of my questions, including offering quotes for the job. We never felt pressured to offer him the job, which helped a lot, since we'd never had our carpets or upholstery cleaned before. We ended up hiring him because the price was reasonable and we knew others on Homestars had been happy with his work.
The appointment was scheduled for 10:00 on Wednesday, Dec. 30, and he and Hazel arrived right on time. He'd estimated 3 hours for the job, but was done in 2. The whole them they were here, they were professional and very easy to work with. They lay down carpets to protect our flooring when cleaning the sofa and wore plastic booties on the carpet. He was always happy to answer any questions we had, and did a spot test on the sofa to test its colourfastness. Today the change is very noticeable--the sofa smells great and the stains are gone. The sofa's a dark nave chenille and it's used every day. The gray that settled on top is gone! The carpets look fantastic--we haven't seen them so clean before! We didn't get the bedrooms cleaned as we're planning to replace the carpets in a couple of years, but you can see a faint line between the dirty carpet and the now clean one!
Adel and Hazel did a wonderful job, and we'd definitely use 416-So-Clean again. There were no hidden costs at the end (we got exactly what Adel quoted the week prior), and they gave us great advice on buying carpet in the future and what fibres/fabrics last and clean the best. Great job!
- Approximate cost of services:
- $200.00