Roof Pro Plus Home Improvements

This review is delayed as the roof was replaced in October but there was some follow-up work required in early Spring. Overall I was satisfied with the work carried out and it appears that the re-roofing was done well. No complaints with delivery of goods and the crew were done in a day. However, a few things left me not completely satisfied. Firstly, Dean the sales person provided a good quote and I called him to come and go over the quote and select shingles. He never called me and then when I called him he advised the crew were “coming out tomorrow” – quite how that was possible when as mentioned no shingle or specifics of the jobs were discussed is a little baffling! He did then come out and I was happy with what was discussed. After the job was completed I was not happy with the clean-up. There was clearly some old shingle in my back gutter that Dean had to remove the next day. Also, over the entire roof were plastic strands from the new shingle that should have been cut away but weren’t. I had to get one of the crew back recently to cut all these strands off. I also found quite of a bit of old shingle on one side of the house when the snow melted. One of the main visual problems I had was that the front porch guttering with the new shingle looked very uneven at one corner. I know that Roof Pro did not touch the guttering and there should be a natural tilt on the guttering to allow drain off, but with the new shingle and proper drip off, it is noticeable how visually uneven the guttering looks to the top of the shingle. I’m sure this company has come across this before but no-one had any answer or fix how to remedy this. Frustrating, so I’ll have to try a fix of my own. If it was round the back of the house I wouldn’t worry but as it’s the front porch it is very noticeable. So, overall I was satisfied but as previously detailed, a few things left a slightly bitter taste in the mouth.