I had used Chris for a couple of small jobs before and he was efficient, on time and reasonable, but not this time. He came to look at my bathtub/shower fixture which was working but the temperature control was problematic. He took it apart to examine it and said that he would be back to fix it. When I looked at it after he left (my mistake) it was broken and unusable. When I turned on the faucet shot water all across the room! He never called back or contacted us again. We had to order two new parts from the supplier and get someone to install it. I was really disappointed because he seemed like a nice guy, but that behaviour was totally unprofessional. It would have been way better if he could have just owned up to breaking it - I would have been way more impressed with his honesty. Not impressed however, with him taking off, leaving me with a broken fixture, and never calling again.
- Approximate cost of services:
- $0.00