Coretemp Heating and Air

The service and product provided was excellent.
They even went above and beyond and added some needed ducts.
I appreciated their honesty and attitude. Also liked that they cleaned up after the work.
Cathy

Our RUUD furnace was blowing air but had no heat. Had called around for same day service but had no luck. I spoke to Richard and he was very re-assuring on the phone and even tried to troubleshoot over the phone. Called him at 9:30AM & they were at my door by noon! I'm very happy with his prompt, courteous and friendly service. Core Temp is highly recommended! Thanks, Richard!

Yesterday afternoon, I noticed the furnace had conked out. I phoned Richard and he answered immediately. Since I was able to give him the service code displayed on the furnace, he was able to diagnosis the problem, order the part and have it installed with the furnace fixed and pumping out heat by 8:00 this morning. Can't beat that service!

When we moved in, we asked Richard to inspect our furnace and AC to ensure everything was working properly. He took the time to explain how everything worked in layman's terms, and took the time to show us what was wrong with both units. We ended up changing everything, and installing a tankless water heater. We were more than pleased with the prompt service and quality of his work. We are also very pleased with the recommended products.

Finally, I was truly impressed when I listened to Richard work with his apprentices, taking his time to explain everything in details - it definitely tells you something about him! We have had MANY trades come through our house in the last year, and our experience with Richard was by far the best one!

My wife and I are new home owners and knew we needed a new furnace moving into our new place. We called around with lukewarm feelings about providers until a friend referred us to Coretemp. They answered all of our questions, and we had a lot. Richard did a great job explaining to us what we needed to know and helped us pick the right product for our home. Other providers tried to shove the cheapest product down our throat in order to compete on price without any real regards to what we actually needed. The installation was completed professionally and cleanly. Richard pointed out the work he did and again, explained everything. The furnace is up and running quietly and smoothly. We decided on a Lennox product with the iComfort system and it is a beaut! I would recommend Coretemp to anyone looking for quality, professional service, at a competitive price. Another important part of the experience for us was the friendly customer service Coretemp provides compared to the informal, 'you're just another customer' feeling you may get with the bigger guys.

The best service we’ve had in years. I’d highly recommend Richard at CoreTemp. We had an older AC unit and a furnace that was about 25 yrs old and we were on a service plan with Direct Energy. In August our AC stopped working, the fan was working but there was no airflow through the vents. The coil inside the furnace had basically turned into a block of ice due to low coolant caused by a minor leak in the system. To fix it Direct Energy said they had a time available the following week, they would charge about $900 for a full diagnostic check of the system just to find the leak (not covered by their plan), and it would take about 4-5 hours which would have meant taking at least a half day off work. The same day I checked Homestars and noticed Nathan’s review on CoreTemp who had a similar problem. I called Richard, he came over the same day about 6 pm, found the problem in about 5 minutes due to his years of experience in the business, fixed it in about 20 minutes and charged about $200, a savings of at least $700. Richard earned my trust very quickly so a few weeks later we had him install a new AC and furnace system. He did an excellent job with his crew and Janice provided excellent admin support arranging the time and helping us maximize our rebates. We cancelled our plan with Direct Energy, we’ll call Richard if any service is required in the coming years. Richard knows his stuff, is upfront and honest and charges a fair price. You won’t go wrong with CoreTemp.

We were very pleased with the service we received from Richard and Coretemp. They arrived the day after our initial phone call to assess the problem and were back to install our new furnace one week later. Very professional and thorough. Thanks!

I was victim to the Etobicoke Flood in July 2013. I called Richard to inspect my furnace & AC. He came right away, gave my "clean up" company his quote. He was very professional. He also inspected many of my neighbours. He dealt directly with my insurance company, very professional. Today he and his very polite crew came on time as set up previously, and installed all my appliances; furnace, hepa filter, & AC. They were very efficient and professional, allowed me to inspect at each stage. After completion, my home was left cleaner than when they came in for the installation. I trust Richard and feel he is very knowledgeable and honest. Thank you Richard for a job well done. The young men on your crew are also an asset. I have given many my Core Temp contact, trustworthy and reliable.

My wife and I bought an older fixer-upper with a 25+ year old furnace and AC unit. The AC limped through the summer months and barely worked, but once we started running the furnace, it was obvious that there was a problem - the unit was very loud and vibrated horribly. Based on positive HomeStars reviews, we called Richard from Coretemp to assess the situation for us and see if it would be worth repairing the furnace. Richard picked up the phone immediately and even arranged to drop by that same evening. Within ten minutes, he identified several problems including a vent motor that was just about toast - unbalanced and had a bad seal. He also discovered a cracked heat exchanger, which was a serious safety issue requiring the gas to the furnace to be shut off. I have to admit that I was a bit skeptical about the cracked heat exchanger, but he even inserted a special camera right into the furnace's internals to confirm and show me. Sure enough, it was badly cracked in several places. This would obviously be an expensive repair, so we decided that we'd just replace the furnace. Richard explained the problems to us in great detail and spent time going over our options. What I liked most was that he was very low-pressure and didn't push us at all. He simply gave us our options, was very patient with my many questions and even encouraged us to do our own research and compare pricing. We decided to stick with Coretemp because of their fair pricing, reputation, Richard's experience, and the fact that he doesn't sub-contract out any of the work. In the end, we decided to replace the AC and humidifier as well as they barely worked and were on their last legs. We really liked the higher end, high-efficiency Lennox gear that Richard showed us (especially the SLP98 furnace, which is awesome). After giving the go-ahead, Richard was able to schedule the install just a couple of days later. He arrived on time with two other technicians, Eric and Nolan and were all very hard working, professional and very friendly. After about six hours, they had the old units removed, everything installed and very thoroughly cleaned up after themselves. Richard even took the time to show me the cracks again from the outside once they had the old furnace disassembled. Richard asked us questions every step of the way to ensure everything was installed and positioned in the way we wanted, including the AC unit and drain/exhaust piping. Their attention to detail was very apparent, and although I'm not an HVAC expert, I could definitely see that they did quality work. Once finished, he spent time going over the operation of everything, how to send out for the rebates, and gave us a demo of the really nifty icomfort touch-screen thermostat (which is also awesome). We couldn't be happier with the furnace and the AC unit - what an incredible difference - and very quiet too! Overall, I'd have to say that we were extremely satisfied with this experience from beginning to end and would not hesitate to recommend Coretemp to anyone looking to get their furnace or AC replaced or serviced. Thanks again Richard!

I was very satisfied and would highly recommend Richard, Coretemp, and his crew (Eric and Nolan), as well as the office support provided by Janice. Richard kept me fully informed as to when he would show up, and mentioned the possibility of getting started even earlier in the morning (7:30 am), which sounded great to me (so I could get on with my day). The quote was emailed when he committed it would be, and all expectations created were met. I watched almost all of the installation, and everyone answered all of my questions politely and professionally (and I tend to ask a lot of questions). I could see great care was taken to do the job properly the first time, and to not cut any corners. They also left my basement cleaner than they had found it. I did not get multiple quotes on this job, but my previous interaction with Richard (quoting on a Tankless Water Heater) earned my trust (ie, factors taken into account on proper placement, financial justification, etc). Coretemp is probably not the lowest-cost provider out there; however, I was impressed with their professionalism, punctuality, follow through, attention to detail, and speed.