Air conditioner not working in extreme heat.
Recently our air conditioner stopped working. As it was old we felt we probably should replace it. We proceded to get estimates for both the furance and air conditioner as both were old. 3 companies said both needed to be replaced that there was almost nil, freeon and a big leak. When the furnace was turned on rather strange noise. Our last estimate was from Coretemp. Richard asked if he could look at the air conditioner and furnace, I said certainly. His technician checked the freeon and said it was just a little low, compared to the day before which was apparently non existant for the most part. Richard had it topped up and went to check the furnace. He said you hear that noise, I said yes. He said that is not your air conditioner that is the problem, but the blower fan motor on the furnace. He asked if we had a HIP Plan, I said yes, but as the air conditioner was quite old we did not bother to check it out. He said call them. I did while he was in the house and he talked to them, to make it clear what the problem was. They came out the next day and it turned out it was not the blower fan, but the capacitor that runs the fans for both the furnace and air conditioner. That was replaced, but still did not come on after shutting off. The repair man said that the thermostat was not receiving the signal from the air conditioner he replaced the thermostat with a much better one and to this date, our air conditioner is working perfectly, he said it is 55 degrees most new ones are only 60. He said thank Core temp for being so honest the gentleman saved you thousands of dollar.
Thanks to Richard and his honesty, and pointing out the problem and adding freeon, we have our airconditioner working and are very happy. We know down the road it will have to be replaced as possibly the furnace in a couple of years, by the way the repair man said it is a good furnace does not need to be replaced. When both do, we definitely will be contacting Core Temp and Richard. His honesty and immediate help in identifying the problem we had saved us immeasurable time and dollars. Thank you again Richard for your help it is so greatly appreciatd.
- Approximate cost of services:
- $0.00