Coretemp Heating and Air

I'd had an underwhelming experience with "Alex," a contractor we found on the Internet. Having established that the unit had power (he got a shock), Alex tried replacing the capacitor (no improvement) and ultimately concluded that the compressor was the problem. Bottom line: We needed a new air conditioner. Right.

I then stumbled across the HomeStars website. I searched for contractors with top satisfaction ratings that had been maintained during the recent heatwave and who had repaired AC units rather than simply recommending replacement. I contacted three via email and Richard Payer, CoreTemp's owner and senior technician, was the first to respond. We set up an appointment for the following morning.

Richard was prompt, polite and easy to deal with from the start. He soon diagnosed the problem and replaced the contactor (and very corroded capacitor too for good measure). Bottom line: Existing AC unit up and running within the hour.

I felt that Richard was honest and fair in his dealings with me and I have no hesitation in recommending him. CoreTemp will be my go-to contractor for any future HVAC issues.