I purchased a new AC/Furnace/Tankless Water heater from Richard about 2 years ago. Our experience with him during this process was great and were quite impressed with the importance he placed on service.
A couple of weeks ago, the AC we purchased from Richard died in the midst of the first heat wave of the summer. He came within the day, tried a repair which failed and then came back the next day with a brand new unit.
The new unit was installed in less than an hour. More importantly, Richard and Janice provided us with a rebate as the new AC that they provided was materially less expensive than the unit we originally purchased.
I was happy that I didn't have to argue or debate with them over the rebate. Even though I don't think they should be held responsible for it (i.e. I believe RUUD should have taken responsibility).
All in all, this has reaffirmed my original choice of going with CoreTemps. Their service is top notch and I would quite happily recommend them to anyone.
- Approximate cost of services:
- $0.00