We have a 5-year 6 months old air con that broke down during the first heat wave of this year. A co-worker who had the same problem and recommended Richard. Richard came and assessed our a/c and top up with coolant to get us through this heat wave while we decide if we will repair or purchase a new a/c. We decided to buy a new one so we don't have to experience the same problem in the future and since your company offers a great warranty than the one we have. We contacted Richard again. He came the next day with a new a/c. But because he is an honest person, he felt that since it is still considered a new a/c, he recommended to top up with coolant and reassess next month if there is a leak in the a/c. I find Richard very honest, friendly and not a "pushy" salesman like others who are only interested in selling the product. I feel strongly that Richard is an asset to your company and I highly commend him for his expertise. I am happy to say that we are surviving this heat wave because of Richard.
- Approximate cost of services:
- $0.00