A complete nightmare, especially dealing with Mario. He comes across as very customer oriented at the initial visit, but becomes very defensive if you point anything out during or after the work is done!!! My sister-in-law was witness to this. I should have clued in when on the first day, he was yelling at his employees in front of me. How professional is that!! On the quote, I was told they would patch and sand all areas in need. That wasn't done. I have bumps and lumps everywhere and pics to prove it. My laundry room and powder room had to be re-painted, because they were streaky and spots were missed. Without a doubt, Mario will deny this. They repaired an area on my kitchen ceiling. Within a short period of time, the "repaired" area cracked and I was told by another painting company that the compound material wasn't completely dry before the paint was applied. When I approached Mario, he became furious and said it was a leak in my ceiling that caused the cracking. Save yourself money and grief and stay away from this man and his company...
- Approximate cost of services:
- $10,000.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?