The Reno Coach

Quite simply, Reiner Hoyer is the best friend a homeowner or renovator can possibly have.

Our story appears to be fairly common. Tired of losing bidding wars over almost 2 years trying for a ready-to-move in house we purchased our home in May 2009. The house required a massive renovation, both 2nd and 3rd floors and basement, along with remodelling the kitchen, replacing the HVAC and doing the entire exterior. Entirely unprepared for such a massive project we took several months on our own replacing the roof, eavestroughing, interior demolition and engaging an HVAC contractor.

However we had very little success on our own meeting and finding a suitable renovator who could bring the whole thing together into a finished livable home worthy of the substantial investment we were making. We had quickly reached a cross-roads and continuing on our own was becoming very difficult as we had neither the expertise nor the ability to oversee the numerous trades required to complete the job. Indeed, the HVAC company we had hired and were overseeing was in the middle of committing several mistakes (without permits) that would haunt us for a couple of months.

We contracted with Reiner Hoyer in November after finding him on Homestars and thinking that taking him up on the 1 hour free visit was worth the risk. This was clearly one of the smartest decisions we ever made. Reiner was able to come in and help us avert potential disaster. He got 6 quotes from reputable renovators that we were able to compare and eventually made the decision to go with North Bay Kitchen and Baths Inc. Reiner helped us get our building permits very quickly and far more cost effective than anyone we had contacted. And whenever there was a problem he was always there with a plan B or C in his back pocket.

Reiner is an easy guy to work with and having someone who had our best interests at heart was a real refreshing change. As we progressed through the job with NBKB it became clearer and clearer how important Reiner's contribution had been. When I see our house today I have no qualms in stating that I could very well have paid twise as much for half the house I currently have.

We whole heartedly recommend Reiner for any project that you may be undertaking and hope it is as successful as ours.