I first dealt with Reliable when my furnace died on me this winter. Rather than try and sell me a service contract (like Enbridge did) they came over in a few hours (after midnight on a Sunday) and repaired the furnace for $75. The tech who came be confirmed what others had told me about the furnace, that it was too large from my home.
Since I knew my furnace would die some day soon and that I also had limited time before my energy audit expired, I decided to get Reliable to come and quote me a price. Dave came by and recommended a smaller furnace. He was able to book an appointment at my convenience very quickly.
The two installers were very nice and did a good job of keeping my home tidy. They also accommodated my request to mover the position of the new furnace. This involved a bit more work but they were happy to do it at no extra charge. They were also happy to answer some questions I had regarding the installation.
While they were installing the new furnace they found it had a defect from the manufacturer, but because it was a Saturday they couldn't get the same type of furnace for me. So instead they gave me a better furnace at no extra charge. That's great service.
They were done in about 6 hours and cleaned up everything before they left. My new furnace is great.
I would highly recommend these guys.
- Approximate cost of services:
- $3,000.00