Landscaping, stonework to front of property
After some research, we hired G and E Landscaping to do work on the front of our house...stone steps and sidewalk, stone curb around perimeter and planting in the lawn area. George struck us as friendly and straight forward and someone with plenty of experience. His approach seemed efficient and we appreciated he would stay on one job at a time until finished. He listened quite well to what we wanted, had good suggestions and was eager to get going. Apart from some minor communication issues, things went fairly well. His price seemed reasonable.
The work started on schedule and took about a week to complete as estimated. George had a good crew of experienced guys who seemed to know what they were doing. The only problems were that they went ahead with finishing a stone curb in a certain way that we did not get a chance to approve. We had them redo that which they did without a problem. We also noticed that the stone slab stairs should have been about 1 - 2" higher but we let that go, realizing it would be unreasonable to redo them but it is a noticeable error.
A related problem to the work had to do with a wrought iron railing we put around the property. George recommended we work with Nelson at BTL Railings. Apart from some slowness in Nelson responding to our communication needs and a slow job start, things did get done and the entire job was about 90% satisfying in the end.
The problem with BTL Railings became apparent after we realized there was some damage done to the stone step from the railing install. After repeated attempts to call Nelson, he made no attempt to call us to assess the issue even though he promised us several times that he'd deal with any problems that might arise. I have reviewed BTL Railings on this website and would caution people not to work with them given our experience. I include this caution in my review of G and E Landscaping because if I were George, I would discontinue using BTL Railings and never recommend them to customers.
In our experience, they are obviously an untrustworthy company.
George on the other hand showed more responsiveness to dealing with problems and thus seemed to be trustworthy and professional with regard to customer service. Overall, I'd say the chances are quite good that you would have a positive experience with G and E Landscaping should you choose to use them.
- Approximate cost of services:
- $16,000.00