G&E Landscaping

Mediocre work and quality, especially given what I paid
I am writing this review in the hopes that anyone considering hiring G&E Landscaping is aware of the quality of workmanship and incredible lack of aftercare customer support.
I had multiple issues aligned with their lack of attention to detail, below are just a few of the issues:
1) Pergola - DO NOT have G&E build your pergola. I spent $5K only to have warped boards installed AND have the structure start falling apart less than a month after the work was completed. When I called the owner/operator - to inform him the boards were caving in, he told me he wanted $200 to fix the pergola (I had to cover his employee’s labor costs).
2) Landscaping: G&E will charge you a significant amount for "softscape" and claim that they are providing you with the highest quality plants, shrubs, and trees. Don't believe the sales pitch, most of my plants died shortly after they were planted (despite continuous watering). I spent almost $7K on a few shrubs and small trees. When I informed the owner/operator - NOTHING was done.
3) Finishing: I was told before the project began, that my property would be "like we were never here". Unfortunately this is nowhere near true. My front lawn was left a mess (I paid close to $40K on this job - and they couldn't spend an extra $50 for an extra couple of grass rolls). They also put the disposal bin on my driveway. The result of doing so is a driveway that was left with dents and divots. Again, when we called to complain, we got stonewalled.
4) Luckily we had some issues addressed before we paid for the project in full. While the issues were resolved - we had to hear constantly how fixing issues caused by G&E's STAFF was impacting his costs and profit on the job.
5) Bylaws & Compliance: I urge ANYONE CONSIDERING G&E TO READ THIS CAREFULLY. Do your own due diligence on bylaws. The owner/operator will essentially tell you whatever you want to hear to appease your concerns. I had asked them to confirm all bylaws before they started the job. I am currently in the process of spending an additional $1K on a "Variance Adjustment" with the City of Vaughan. When I called to confront the owner/operator I was told I was on my own and to call his lawyer. I’ve leveraged other vendor for various projects – this was definitely a first.
Overall I am very disappointed with the overall quality of work and lack of customer follow up. You will hear a great sales pitch on how “G&E is about the awards, not the money”. Don’t believe a word of it. It’s about the money – and after you’ve paid it – you can forget about any follow up or customer service.