Miracle Movers

Moving & Storage
Toronto ON M5A
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Miracle Movers
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92%

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Reviews for Miracle Movers

Average customer rating:
9.3 10 (976 reviews)

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Andrew in Toronto
Andrew in Toronto
0 reviews Toronto, ON
10/10

No rip off

Toronto

Exceptional service! This is the best moving company in the Toronto area. They return your calls right away. They give you a quote over the phone and then follow up by email. You pay by the hour and after the second hour, you pay in increments of 15 minutes so you never feel misled. And there are no hidden charges. What I don't like with some movers is when they charge you a last minute long walkway fee because they had to walk more than 10 ft to your door. Miracle movers don't do this. Finally, a reliable moving company that doesn't make you feel like you're being ripped off.

Approximate cost of services:
$790.00
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Company Response

Wow, Andrew, your review made us shine like 10 stars you've rated us with and even brighter! Thank you for these words of appreciation. Indeed, we value customers' time and our estimates are as disclosed as possible, all the fees are transparent and a clear guidance on moving event is provided to each and every customer. We are so happy to hear about your satisfaction with the service and we can't wait assisting you with your new moving projects. Just send us a request and we will be on it right away!

Sincerely,
MM Customer Care Team

Private User
Private User
Private User reviews Toronto, ON
9/10

Fast and effective service, but the individual workers can be hit or miss

Toronto

I was recommended Miracle Movers by my sister, who’d used their services about 3 months before I did. The container drop-off and pick-up was smooth and easy, a great addition to general moving services and I didn’t have to worry about buying tons of boxes and tape. should be available across all moving companies.
My movers were fast and efficient, especially because I had an elevator booked, so they were very quick.
My only issue was that my particular movers were not the most pleasant individuals, asked very personal questions which made me and my sister uncomfortable, and in some situations, weren’t wearing their disposable masks, which my mother (who works in a hospital) asked them to put on, and they gave excuses as to why they didn’t.
I would say as a service, the company was great and it was pretty easy, especially because it was my first time using movers ever. I just wished my movers were a bit more professional.

Approximate cost of services:
$750.00
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Company Response

In Miracle Movers we appreciate every feedback received because it is helping us to make our service greater day after day.
We are grateful for you being open with us and sharing your experience. It's a pleasure to hear that relocation service itself was at excellent level, however we are sorry to hear about miscommunication occurred during event. We apologize for the inconvenience and would like to assure you that none of the movers in our company has ever had any intentions to make the customer feel uncomfortable.
We will be happy to address all the concerns listed for further improvement, especially wearing the masks one, since we have a strict policy on PPE on during the move which one is highly monitored and followed.
Feel free to email us at claims@mmovers.ca.

Thank you for being our customer and we would love to assist you once again in the future.
MM Customer Care Team

Hannah in Toronto
Hannah in Toronto
2 reviews Toronto, ON
10/10

Great move!

Toronto

I’ve used Miracle Movers twice and both times they were great. The movers showed up on time and were quick and efficient. They handled my belongings with care and disassembled and reassembled a few furniture pieces. Very friendly movers and great communication when I inquired about the move right up until the actual move. Good pricing as well! Definitely recommend.

Approximate cost of services:
$500.00
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Company Response

Hannah,
Thank you for this wonderful review. We are so happy to hear that you had two flawless relocations with us already. Please be assured that we will keep it that way and will impress you again on your future relocations with Miracle Movers!

Yours Truly,
MM Customer Care Team

Lori Markus in North york
Lori Markus in North york
2 reviews Toronto, ON
10/10

Miracle movers

Moving & Storage review in Toronto

I’ve used this company many times and have referred my boss to them as well. They provide excellent service. They are my Go-to when I need moving services.

Approximate cost of services:
$52,500.00
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Company Response

Lori, thank you so very much for your trust in Miracle Movers! We are very grateful for such a loyal customer! Whenever you will need a relocation assistance - it'll be a pleasure to arrange for you one more moving event. And please be sure that it'll be as excellent experience as all our collaborations in the past. Because we care!

Thank you for being our customer!
MM Customer Care Team

Ruxandra in Toronto
Ruxandra in Toronto
1 review Toronto, ON
0/10

Do not hire for expensive and large items

Toronto

I had to move only 7-8 boxes, 5 garbage bags of clothes, an entertainment centre, a bed and bed frame, as well as a cabinet. I was moving from a 2-floor apartment to a 1-floor apartment. The estimate I received was 2 hours ($450). As soon as the movers arrived, they took a look at the cabinet and I could tell it would be a problem for them. They wrapped the cabinet in blankets and realized it was too tall to move vertically through the door. Then, they moved it horizontally through the door using a gurney and realized they couldn't fit it well in the elevator. Needless to say, they gave up and wasted 1 hour of my time (paid time) trying to figure out how to move the cabinet, taking pictures, making phone calls, wrapping and unwrapping etc. A job that should have taken 2-3 hours MAX (completed) took 4 hours and they didn't end up assembling my furniture when I arrived to my new apartment (that was my choice as I didn't want to give them another 2 hours' worth of pay). I ended up hiring new movers and they were able to move the cabinet in less than 20 minutes!! They moved it in 1 piece safely and by using carpets and straps. Please do not hire these Miracle Movers as it will be an incomplete job and they will likely not move all your items. I am so unbelievably disappointed in them and the fact that I gave them $620 of my hard-earned money.

Approximate cost of services:
$620.00
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Company Response

Dear Ruxandra,

We appreciate you being open with us and sharing your experience. We are sorry to hear that your move did not go as smooth as planned.
We are thankful for your collaboration and providing with an accurate inventory, so we can come prepared for your moving event. However, some of the difficulties during relocation can be discovered only upon arriving at the pick up location. This is the situation we faced with moving the cabinet. The crew did their best in order to maneuver with the equipment taken, but due to size of the item and layout specifications the decision was made to leave the item at the pickup location for it's safety. It is very upsetting that we were not given the chance in order to complete the job, but we glad that all the information discovered was brought to another company's attention so they came prepared and were able to relocate the cabinet.

We wish you all the best in your new beautiful house and thank you for being our customer.
MM Customer Care Team

Nick in Toronto
Nick in Toronto
2 reviews Toronto, ON
10/10

3-Bedroom Move Went Beautifully

Toronto

Miracle Movers showed up early and got straight to work. They were friendly, respectful, and efficient. This was the second time that they helped me move. I highly recommend them.

Approximate cost of services:
$700.00
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Company Response

Nick, what a marvelous review! We will let the crew know that the job done was so highly appreciated. We can guarantee you that after the third relocation with us you will be under the same great impression and we can't wait to arrange it for you. Just give us a call and we on it.

Sincerely,
MM Customer Care Team

Private User
Private User
Private User reviews Toronto, ON
10/10

highly recommended.. 2nd time using them

Toronto

Great, fast and reliable moving experience and their price quotes are very fair and professional in every manner. i will use them again for my next move.

Approximate cost of services:
$700.00
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Company Response

Thank you so much! We are happy to know that you had such a great experience with us twice already. Please be assured that third time will be at the same high level of excellence. Whenever you will need our assistance - we are one call away.

Thank you for being our customer,
MM Customer Care Team

Sean
Sean
9 reviews Toronto, ON
10/10

Home movers

Moving & Storage review in Toronto

Moved from toronto to Oshawa. The guys from miracle movers were on time, polite, professional and all around pleasant. 10/10.

Approximate cost of services:
$1,400.00
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Company Response

Sean, no words can describe our gratitude for such a highly appreciative feedback. We were happy to arrange your relocation and will be looking forward to hearing from you and your referrals in the future.

Best Regards,
MM Customer Care Team

gerda_andersen in Toronto
gerda_andersen in Toronto
0 reviews Toronto, ON
10/10

Renovation

Toronto

This was a two-stage move as I had to empty my apartment to accommodate the installation of new flooring. My furniture was moved to the condo party room and brought back a week later. I was extremely pleased with the service, the flexibility of fixing the time for the return move and the efficiency of the movers. I would highly recommend this company.

Approximate cost of services:
$670.00
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Company Response

Thank you for this glorious feedback, Gerda. We were happy to arrange this relocation project for you. We would like to mention that we are highly grateful for your cooperation during event planning and providing us with an accurate information so the initial complexity of the request turned into a stress-free moving project. Whenever you or your friends will need to move - you already know that with Miracle Movers you are in a good hands.

Yours Truly,
MM Customer Care Team

jhendrix92 in Toronto
jhendrix92 in Toronto
0 reviews Toronto, ON
10/10

Apartment move

Toronto

One bedroom apartment move. Movers were on-time, professional and very quick. Great service - would definitely use again!

Approximate cost of services:
$450.00
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Company Response

Thank you for your feedback. Please be assured that your next relocation with Miracle Movers will be the same wonderful experience.
Looking forward to hearing from you in the future.

Best Regards,
MM Customer Care Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Miracle Movers

Since 1992, Miracle Movers Toronto has provided thousands of satisfied customers with customized, comprehensive moving services across the GTA and Canada. Whether you're one person moving into a bachelor apartment or a midsize company moving 100 employees into a new office, our experienced, enthusiastic staff is ready to help you out.

In addition to providing basic transportation services, we can visit your home or office before the big day to plan the most efficient move possible, create a floor plan of your new destination so that you know precisely where your items will go, and even help pack - or provide boxes, padding and plastic wrap if you'd rather do so yourself. With satellite offices across Canada and partners around the world, we can then accommodate moves of any distancccommodate moves of any distance to any destination, including the USA.

At Miracle Movers Toronto, we pride ourselves on providing outstanding customer service: more than 80% of our customers are from referrals! Call us for free advice and quotations today!

We're social:

https://www.facebook.com/mmovers.ca
https://twitter.com/MiracleMoversCa
https://www.google.com/maps/place/Miracle+Movers

CATEGORIES
Moving & Storage
SERVICES
Residential moving services. Packing services. Local moving. Long distance moving. Cross border moving. Office relocation. Furniture packing. Packing supplies. Storage. Last minute moving. Flat rate quotes.
WEBSITE
https://www.miraclemovers.com/
YEAR ESTABLISHED
1992
NUMBER OF EMPLOYEES
75
PAYMENT METHOD
Visa, Master Card, AMEX, Interac, cash
MEMBERSHIPS
IAM, BBB, CAM
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
2 hours
BONDED
Yes
WRITTEN CONTRACT
Yes
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