Fast and effective service, but the individual workers can be hit or miss
I was recommended Miracle Movers by my sister, who’d used their services about 3 months before I did. The container drop-off and pick-up was smooth and easy, a great addition to general moving services and I didn’t have to worry about buying tons of boxes and tape. should be available across all moving companies.
My movers were fast and efficient, especially because I had an elevator booked, so they were very quick.
My only issue was that my particular movers were not the most pleasant individuals, asked very personal questions which made me and my sister uncomfortable, and in some situations, weren’t wearing their disposable masks, which my mother (who works in a hospital) asked them to put on, and they gave excuses as to why they didn’t.
I would say as a service, the company was great and it was pretty easy, especially because it was my first time using movers ever. I just wished my movers were a bit more professional.
- Approximate cost of services:
- $750.00
- Company Response
In Miracle Movers we appreciate every feedback received because it is helping us to make our service greater day after day.
We are grateful for you being open with us and sharing your experience. It's a pleasure to hear that relocation service itself was at excellent level, however we are sorry to hear about miscommunication occurred during event. We apologize for the inconvenience and would like to assure you that none of the movers in our company has ever had any intentions to make the customer feel uncomfortable.
We will be happy to address all the concerns listed for further improvement, especially wearing the masks one, since we have a strict policy on PPE on during the move which one is highly monitored and followed.
Feel free to email us at claims@mmovers.ca.Thank you for being our customer and we would love to assist you once again in the future.
MM Customer Care Team