Miracle Movers

I deeply regret not to have read these reviews before and getting involved with these "people" from "Miracle Movers" We hired them to move a one plus den condo. After showing up 1:30 hours later and have made multiple calls to this company, I had to hear Mr Dimitri's obscenities in the phone because of our "late cancellation notice". I deeply hope that this kind of behavior would be noticed by the authorities. DO NOT GET INVOLVED WITH THESE PEOPLE, thank God I never had the chance to meet them in person.

Please take this advice, look for a different company to move with...

Truck arrived 1.5 hours late to my house. The driver immediately had called Head Office to state that the truck they sent would not be able to move all the contents, and would require a second run.

At the end of the afternoon, Eugene assured me that a smaller cube truck would arrive with 2 movers at 6 pm. I waited for 2 hours, and called MM. They stated that they had no one available and that Eugene would call me the next morning to arrange. No phone calls were returned the next day.

With luck of having another company come to move the remaining items, and having the new buyers of my home flexible to allow me in the next day, I was finally able to complete the move (an extra $700 out of my pocket though that I didn't expect).

The movers themselves were good, but the company and head office, terrible to deal with. DO NOT USE.

I AM AWAITING COMPENSATION FOR THE ERRORS THAT THIS COMPANY HAS IMPOSED ON ME

They arrived 4 hours late. I almost didn't move that day because place I was moving to did not allow move-ins at night. Did not disclose all fees and suddenly got presented a bill that was so much higher than expected.

Tried to talk to them about the issue but they did nothing.

I'm going to find someone else the next time we move.

I just want to send you a quick thank you notice regarding my move. Unfortunately I didn't get the names of the two men that moved my apartment but they were great !! I was a bit nervous about using a moving company that was not referred to me but in the end I couldn't be happier. The movers came to my place 15mins early - they were pleasant, social, talkative and most importantly - professional. They were able to get all my personals out w/out any damages or incident. When it came to moving my couch (which is very big and the elevator is so small) they stayed calm and did not get frustrated about it - they worked as a team and lessened the stress on me.
Overall - I'd like to thank your company and I will be sure to recommend you guys to anyone I know that is moving.

I am just writing to express my sincere gratitude to you and Miracle Movers. Vilius and his assistant did a wonderful job this morning. I am extremely pleased with your service, starting from your answering all of my inquiries then scheduling and completing the move smoothly. I would not hesitate to use Miracle Movers in the future.

Well, the title should say it all - this was absolutely a horrendous experience from front to back. I cannot get into the full story because it would take me hours to type how much crap my husband and I had to go through on the day of our move, so here are the main points:

-after booking Miracle Movers I came across some negative reviews on here about them showing up late, or not showing up at all.. I started to get nervous so I called the company and asked to speak to the owner Eugene so he could put my mind at ease that none of this would happen. In speaking to Eugene he said not to worry and that the movers would show up on time with the right size truck between 8 and 9a.m. the next morning.

-The next day came and my worst nightmare came true, and instead of arriving on time they came a whopping seven hours later and arrived at 3:00 IN THE AFTERNOON!!!

-They brought a truck half the size they promised us. We have a 3 bedroom house, they sent a truck for a 2 bedroom apartment - dont believe the pictures on their website, you wont be recieving the trucks they promise you, and I guaruntee those aren't even pictures of trucks they own.

-My neighbour had to bring our remaining stuff to us the next day, 3 hours away (Cambridge all the way to Bracebridge area).

-We had to pay for the extra truck rental time the new owners of our house incurred because of the seven hour delay - $500, and they were not able to move in until the next morning

-The movers were finally done at our new home at 2 a.m. the following day

-In disputing the original bill the following day I was told by Eugene (THE OWNER OF MIRCALE MOVERS) that someone from 'Customer Service' would call me, but instead, I recieved a call from one of the movers, Dimitri, who proceeded to scream at me for 10 minutes, threaten me, and exclaim that God would harm my children if I didn't pay in full that day. He actually wished harm upon my unborn children!!! And it was at that point I called the police and they spoke to him directly, cautioning him that he could go to jail. So, what happens is that EUGENE doesn't pay his movers until they collect the total bill. He holds them accountable and then they have to threaten the customer in order to get paid by Eugene. THAT is how Mircale Movers they deal with their customers.

-Bottom line, this company is run by criminals who should be in jail for the way they mistreat their trusting customers (and their overworked and what I can only assume to be illegally employed staff for that matter). I cannot say anything else other than to STAY AWAY FROM MIRACLE MOVERS. DO NOT GO NEAR THIS COMPANY UNLESS YOU WANT TO HAVE AN EXPERIENCE LIKE THIS. They are horrible and should be put out of business for good. Do not give these criminals a dime of your money. Do not be lured by their competitive prices, they are low for a reason!!!

And Eugene, feel free to respond to this should you feel the need, but you know EXACTLY what happened. And the fact that I actually trusted your word is what sickens me the most and makes me feel so stupid. You are a horrible person who takes advantage of your trusting customers and your company will not be around much longer if I have anything to do about it.

For this 2 part move, they showed up with a truck half the size we requested and couldn't move all our stuff to the storage unit. Supposedly the original truck had a mechanical problem. Fine, mistakes happen - I personally moved the rest in multiple runs with my car. Part 2 - from storage to next apartment - they were 5 hours late (we had the elevator booked and it caused mega problems at the new place), truck was (again!) half the size we request and they were a man short. Made one run and were too tired to finish. Never ever ever use this company. Wish I had seen the negative feedback when I hired them in the first place - hope this saves you some aggravation and money.