Waterworks Plumbing & Drains

I had a leak in the ceiling in the living room and called a couple of plumbing companies listed here and with higher ratings. I was met with the same indifference when I asked a question about the drywall that they would have to cut into, especially from one who said, "Er, Sir, we're a plumbing company, not a drywall company". Yes, it was true, but someone in my field who doesn't have to deal with ceilings or walls etc is just looking for information, WITHOUT the attitude. Anyhow. My experience with Waterworks was simple. I called, was met with a very polite person who scheduled my appointment and answered all my mundane questions. Mike showed up on time and did a thorough analysis and found the issue to be a faulty toilet. Mike gave me all the options ranging from fixing the existing toilet to installing a brand new one and I always got the impression that it was totally my call and not some heavy handed sales push. Mike takes great pride in his work and also on the customer experience and it comes across loud and clear. He went above and beyond also caulking areas in my other washroom just as a precaution only because he saw it and had a caulking gun handy. Not what you usually expect. I would recommend WaterWorks anytime and especially have Mike whose attention to detail was superb. Thanks!