Waterworks Plumbing & Drains

I heard a hissing sound in the basement near the water meter at the end of February. I called Waterworks and Michael came over and said it was a leak in a pipe outside the house. He outlined a few scenarios, depending on where the leak was, and gave me a rundown on the costs involved. Whatever the case, a hole had to be dug about six or seven feet deep to the pipe. As you know, 2013-14 has been a brutally cold winter. The work was put off a couple of days because of the extreme weather. On the third day, two men from Waterworks came over and started the task, using a jackhammer and shovels. It took about eight hours of non-stop digging until they reached the pipe and discovered the leak was in the "coupling." They replaced the part, which was no easy job considering the cold and wet conditions. The workers filled in three-quarters of the hole and promised to return when the ground thaws to fill in the rest and replace the bricks. All in all, it was a huge job done well by a hard-working, skillful crew. I'd also like to thank Natasha, the office manager, for keeping me informed every step of the way.