Drain Com

Waterproofing
Mississauga ON L4W 2M2
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Reviews for Drain Com

Average customer rating:
9.9 10 (863 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Backup water valve

Very honest and professional work
They deliver 100% what they promised
Excellent customer service
On time work done
Guide me through the process of work
Definitely recommend
Excellent job
I would like to thank to the people who done the great work. Thanks you.

Approximate cost of services:
$1,500.00
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Company Response

Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Kim
Kim
10 reviews Vaughan, ON
10/10

Waterproofing

Drain Com is a great company. We called them after having many issues with our former contractor. We hired what we thought was a licensed contractor, but he wasn't. The job was supposed to take about 2 months. After many excuses and in the 3rd month we fired this contractor.
Drain Com came in and repaired or replaced all the things our former contractor did wrong. They were great. Every time we called they answered our questions.
We would highly recommend Drain Com. Very professional, prompt and knowledgeable. Their price was competitive. They itemized the job so we were able do some of the prep work which lowered the overall cost. We recommend this company highly!

Approximate cost of services:
$3,000.00
1 of 1 people found this review helpful.
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Company Response

Hello Kim!
Thank You so much for taking time and sharing your positive experience. We are so glad you were happy with our service! Thank You for being our customer and thank You for choosing DrainCom!

DrainCom Team

mfed
mfed
4 reviews Toronto, ON
10/10

Emergency Water Supply Replacement

We have used Draincom a couple of times over the years including to do full waterproofing of our basement probably 15 years ago, and most recently to help us with an emergency water supply replacement. Our supply line burst under our front lawn which meant we had to get the City to shut of our water entirely so had no water at all. I called them right away and Talin answered live in the evening and did an AMAZING job of taking care of us, even though they were fully booked. Vlad was there the following morning to scope it out while Talin got the location services looked after and the next day Serge and the crew were there and worked into the night to get it done, including digging down, torpedoing a new hole and replacing the supply line. Great people, hard working, friendly and professional. Also put everything right back and left it in really good shape. Can't recommend them enough!

Approximate cost of services:
$5,000.00
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Company Response

Thank you very much for your review, we appreciate and value your business! We are pleased and happy to know that you are satisfied with your experiences with DrainCom and we look forward to working with you again in the future.

Wishing you all the best,
DrainCom Team

Terry in Mississauga
Terry in Mississauga
8 reviews Mississauga, ON
10/10

Replace clay sewer pipes with PVC

I hired this company to give me an estimate to replace my clay sewer pipes in April 2020. Serge came and gave me a FREE estimate using a camera to go down into the pipes. Other companies would charge me over $200-$300 and would only deduct the price if we went with them. The price I got was almost half the price of another company! And still the least expensive of all of the estimates I got, but I got good quality. A large crew came and did the work in two days It was a big job because they had to dig a 12 foot trench in my driveway. Only minor issues were no masks were worn by the crew (they were mostly outdoor but did some indoor work) and there was a minor dent in my drywall when they brought the pipes into the basement that I only noticed after the job was done.

Approximate cost of services:
$10,000.00
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Company Response

Thank You for taking the time to share your experience. It is rewarding to know that you were happy with the service provided. And big thanks from all of us at Draincom !

Ivan
Ivan
3 reviews Toronto, ON
10/10

main drain repair

Drain Com replaced a broken main drain in my property. They were prompt, professional, careful, and they did the job in one day and for a very reasonable rate. Good job and good communication.

Approximate cost of services:
$2,200.00
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Company Response

Dear Ivan!
Thank You for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Eva
Eva
1 review Markham, ON
10/10

Great company and team to work with!

I was looking for a company who could disconnect my downspout and cap my drain pipe. I was fortunate enough to find DrainCom. All members for their team were responsive, professional, knowledgeable and skilled.

Special shout out to Talin, Vlad and Jerry who made this a positive experience and for giving me peace of mind. I highly recommend DrainCom and I would not hesitate to use them again.

Approximate cost of services:
$600.00
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Company Response

Thank You Eva for taking the time to share your experience. It is rewarding to know that you were so happy with the service provided. And big thanks from all of us at Draincom !

Norbert Cherubim from Etobicoke
Norbert Cherubim from Etobicoke
2 reviews Mississauga, ON
10/10

Rain Water Leak into Basement due to Improper connection to foundation drain

I did research and contacted Drain Com based on their reviews and I was Happy that I made the right choice in availing the services of Drain Com. Mr Serge who inspected the cause of the problem was able to make the right diagnosis for corrective remedial action.He is highly professional.His crew mainly Mr.Dimitris was extremely efficient,cordial and very methodical. His work was very neat and clean. He cleansed the area connected with his work and left it in a meticulous condition.Ms Talin who was my contact at Drain Com was equally efficient in liaising with me and the the team to have a smooth and effective operation of their services. I have a 15 year warranty from them for the work performed. I have no hesitation in recommending them to anyone with a similar problem.

Approximate cost of services:
$384,200.00
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Company Response

Thank you so much for sharing your review here on HomeStars. This is a terrific review. Thank you for letting us and the HomeStars community know what you think, we really appreciate it!
DrainCom Team

David in Thornhill
David in Thornhill
5 reviews Markham, ON
10/10

Backwater valve and sanitary lateral replacement

I highly recommend DrainCom! We had them install a new backwater valve and replace the sanitary lateral sewer line from the city line to the house. They are one of the best companies I have ever dealt with. They respond quickly and easily diagnosed the problem. They employ highly skilled workers who arrive punctually and do a superb job. They often go above and beyond the call of duty. They are an absolute pleasure to work with and I look forward to working with them again. We have already recommended them to others!

Approximate cost of services:
$8,400.00
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Company Response

Hello David! Thank You for your review! We are happy to provide service excellence to all our customers and we appreciate you taking the time to acknowledge our company's efforts.

DrainCom Inc

GavinD1210 in Brampton
GavinD1210 in Brampton
5 reviews Brampton, ON
10/10

Honest, reliable, quality

This is the second time ive used Drain Com for a plumbing related issue. First was for a sump pump replacement and the second for a toilet/septic back up. I really value these guys. They’re honest, caring, and professional. Without a doubt I’ll call them first before anyone else for future issues. I have high trust in them. Thanks to Maria, Yuri, and Val for their help.

Approximate cost of services:
$500.00
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Company Response

Thank You Gavin so much for a kind words!
And thank You for being our loyal customer!

Best regards,
DrainCom Team.

Adam in Mississauga
Adam in Mississauga
5 reviews Mississauga, ON
10/10

Great experience!

Had water coming through my basement floor and tree roots growing in my new house's outflow. Serge came over promptly and was able to diagnose the problem immediately. where other companies jumped to conclusions and pushed the most expensive option, Serge listened and offered many different options. We ended up giving them a big project, but they delivered! Great crew, very professional and we're happy our basement is now dry!

Approximate cost of services:
$18,000.00
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Company Response

Thank You Adam so much for taking time and sharing your positive experience. We are so glad you were happy with our basement waterproofing and drain repair service! Thank You for being our customer and thank You for choosing DrainCom!

DrainCom Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Drain Com

DrainCom, your local Basement Waterproofing and Drain Experts, is your "one stop shop" for basement waterproofing, foundation crack repair, drain and sewer, basement flood prevention, Sump Pump and Backwater Valve Installation and needs.

CATEGORIES
Waterproofing, Drain Services, Drainage Contractors, and Foundations
SERVICES
Drain and Sewer Repair, Basement Waterproofing, Foundation Crack Repair, Basement Flood Prevention
SPECIALITIES
Basement Waterproofing, Sewer and Drain , Trenchless Drain Repair, Foundation Waterproofing, Water-services, Drain Power-Washing, Drain Cleaning, Backwater Valve & Sump Pump Installation, Weeping tile repair, window well installation
WEBSITE
https://draincom.ca
YEAR ESTABLISHED
1997
NUMBER OF EMPLOYEES
20
RETURN POLICY
25 YEARS WARRANTY
PAYMENT METHOD
Cheque, E-Transfer, Visa, Master Card, Amex
LICENSES
All Licences
MEMBERSHIPS
Find Us on Facebook and Twitter
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 YEARS WARRANTY
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