First class service from Draincom. Having had the issue diagnosed by another party we were frantic to get the problem fixed ASAP. I called Draincom late on a Friday evening at 9pm after they answered my ad. I was pleasantly surprised that Talin answered and scheduled an inspection the next day. Vlad came to inspect and provided an immediate quote for the full service to run new pipe, Y connection plus the backflow preventer and clean out, which we accepted based on price and professionalism. Draincom coordinated the locates, permit, final inspection and the necessary paperwork to apply for the available city grant for the backflow preventer. They had a last minute opening the following Friday before the long weekend and completed what was originally scheduled as a 2 day job in 1 day, thoroughly cleaned the work area and removed all garbage created. Talin & Vlad provided fantastic customer service and kept us updated with everything throughout the course of the job, their crew were also polite, diligent, hard workers, we highly recommend Draincom and would not hesitate to use them again.