Drain Com

Waterproofing
Mississauga ON L4W 2M2
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HomeStars  >  Drain Services in Toronto  >  Drain Com  >  Basement floor drain backed up when washing machine emptied
C. P.
C. P.
2 reviews Oakville, ON
10/10

Basement floor drain backed up when washing machine emptied

Alex from DrainCom was EXCEPTIONAL. My laundry drain was backing up whenever my washing machine emptied. He tried to snake it, but was not able to get farther than 5 feet. It was also not possible to get a camera down either. As a result, he had to break up the slab and follow the path of the piping. When he did this, he encountered several 90 degree elbows horizontally under the concrete and a backward-facing wye connection. Whoever had done this work originally (previous owner) was not qualified to do it. You cannot get the snake or camera past the 90 degree 1-1/2" pipe elbows. He replaced all the piping and all the 90's with 45's and 22.5's. He added cleanouts. He made the laundry line a unique line to my main sewer pipe. Although the work was more extensive than originally estimated, he stuck to his original quote. Alex was extremely professional, honest and would not give up until it was done properly! Best experience I've ever had from any company.

Approximate cost of services:
$2,000.00
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Company Response

Thank you very much! The staff at DrainCom Inc would like to take this opportunity to sincerely thank you for your patronage. It is our pleasure to service your home. We want you to know that we truly value your business and appreciate that you trust us with all your Plumbing, Drain, Waterproofing needs.