Drain Com

My house is 8years old, and I recently discovered a crack in the concrete in my basement wall and water was constantly coming into my basement from the crack. It turned out to be a foundation leak. I went on Homestars, did my research and took the time to read all the reviews for the top contracting companies that fixes basement leaks/foundation leaks etc., and I decided to call DrainCom based on the reviews. Carl, the sales rep came out to my house, he inspected the area, and he told me that I do have a foundation leak. He presented me with 2 options in fixing the issue, as well as what the outcome will be for both methods along with the warranty for both. The injection method is the cheaper way to go of course as opposed to the excavation. He is very knowledgeable in his field. Unknown to him at the time, I had already decided on doing the excavation method as opposed to the injection method because I had already done my research, and being the perfectionist that I am, I want the best for my home which is my investment. I also wanted to test his knowledge in hearing what he had to say as well, and I was very pleased, and was not disappointed. He was very professional, polite, and very helpful. I would text him on his phone at any time with questions, and he would always respond to my text or call me directly. The excavation method comes with a warranty for 25years.
The crew came out, and they did a great job on Monday July 8th 2013! They were professional, polite, and helpful. They answered all my questions each and every step of the way. I would recommend this company to everyone and anyone. I’m totally paranoid by nature, and each day I keep checking the basement and there’s no water!! lool..
Thank you DrainCom!!