So found this company based upon Homestars reviews. Started dealing with them in October and finally got installed in December. In October we got few other quotes and Speers was comparable within 10% and was a middle price quote, however what won us over was the product selection and knowledgeable staff. We settled on the "Superior Solid hardwood red oak hand scraped and brushed driftwood colour" product. Dino came to gave us a quote which was easy. He saw a few issues with our subfloor and area around the fireplace. When it came time to install there was one additional issue with the joists changing direction requiring a second plywood base to be applied to the existing subfloor to add stability so that the boards would not get a wave.
Overall they met my expectations on price, timeliness and follow up and exceeded my expectation on quality of products/installation/thoughtfulness.
What I really liked was
- knowledgeable staff and company who put allot of thought into the products that they stock and suggest.
- samples are not just small 6" pieces, but you get a large tray sized sample for looking at the product. Really helpful to get a feel for the product in your space and how they fit together.
- painless quotation process
- pricing was comparable considering products
- I forget the name of the installer but he was excellent. His installation was professional and thought threw, not just slapped into place which some people do. Whenever he reached a decision point it was brought to our attention before he did it. That being said I made a point to be home so not sure what would happen if I wasn't home. However I don't think we ever disagreed with what he suggested.
Areas that bugged me were not large but I can see people getting upset.
- missing that the joist direction changes during the quote so missed about a $1000 expense on top of the quote.
- left over pieces were small after some thought it would have been nice to have a couple longer pieces
I look forward to dealing with them on our staircase and upstairs flooring.
- Approximate cost of services:
- $11,000.00
- Company Response
Michael, thank you for taking the time to write us a review. We look forward to working with you in the future! - The Speers Team