Very little removed and lazy workers.
I have used this company in the past and have been happy with their service... until today. We had removed our old plywood deck and called this company to come and pick it up. On the phone I was told to expect a bill of about $360.00. When they arrived I was quoted $660.00!!! I said that I certainly couldn't afford that and please take what you can for $300.00. Well, they've left, I'm out $300.00, and I still have a huge pile of junk left in my yard! They barely took a thing. So frustrated. It's a hot day and the guys didn't feel like doing the work. Won't be hiring this company again, way too expensive! I wish I would have just hired a smaller company.
- Approximate cost of services:
- $300.00
- Company Response
Hi, to clarify we don't quote prices on the phone because we offer a free onsite estimate. Once we see what you have to remove we give you an upfront rate which you are free to accept (and we get to work) or refuse and we're on our way, no obligation or cost to you. We rely on direction while we're on site to ensure that you're aware of what we're taking etc. Sorry if that wasn't clear, we'd be happy to review your service with you. Also we are a small company locally owned in Calgary, employing people from the community. We'd love to discuss your experience, as your review is anonymous, we must rely on you to contact us at customerexperience@1800gtjunk.com.