Our Air conditioning stopped cooling; Vito from VP told us we need to replace it so we did. It still didn't work with the new unit so he came back and said we needed a new furnace. We then went to another company who told us the furnace was fine and the old Air conditioning unit was more than likely good as well. Instead of checking the coil for $600, VP replaced the whole unit for $2600 and when you replace the unit you should replace the coil (which they did not do0 so the problem came back as soon as the Freon leaked out again (6 weeks later). He came back and refilled the Freon but still never fixed the coil so once again it stopped working about 6 weeks later.
He told us on 4 occasions he would come out the next day and fix it, he never showed. This is now the 3rd summer without air and he won't return calls anymore.
- Approximate cost of services:
- $2,600.00
- What could this company do to improve their services?
- Close down
- Any advice to offer fellow homeowners facing a similar project?
- Research your tradesman first through this website or the better business bureau.