The guys picked up the piano---no problem
They showed up with the piano----and wanted to be paid before unloading----no problem
They called to say that there were more stairs than they anticipated----another $100---to be paid immediately!----bad business.
I had to ask for a receipt to be emailed because they didn't have one made up or the appropriate paperwork------very amateurish!
Then they couldn't get it up the stairs with just 2 guys----not too smart!
Then----they left the piano on the porch----thank goodness it didn't rain!!------bad business---period.
Then they came back the next day mumbling about a tip!-----bad manners and bad business!
Then they disassembled the piano to make it easier for themselves-----and left it disassembled------recommending a tuner who would do it-----at an extra cost off course!-------that's just crooked business!
So----now I have a dissembled piano on the second floor of a house for $440!
Never again!
Oliver
- Approximate cost of services:
- $440.00
- Company Response
Customer booked piano move and doesn't provide correct information regarding number of the stairs.When movers arrived they found there was not 10 but 26 stairs,that's why he was charged additional for the service that we provide.Customer received receipt by email after he paid all amount for the piano move.Customer asked our movers to leave the piano dissembled on the 2nd floor.