THIS IS A COMPLETELY UNREASONABLE PRICE FOR A MOVE THAT IS LITERALLY A 5 MINUTE DRIVE. terrible experience, took advantage of 2 college girls and charged them double the quote. For a professional moving company they were unaware of the pride parade on our street postponing the move and charged us for the second day despite this being out of our control and an unforseen circumstance. Charged prices over the hours worked and when we asked them for evidence of these prices yuri did not reply. if you are a college student or looking for cheap movers DO NOT TRUST THIS COMPANY!!!!!
- Approximate cost of services:
- $1,777.00
- Company Response
Dear Student,
Thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you experienced during your move. We understand how upsetting it can be when the final price exceeds expectations, especially when unforeseen circumstances like the pride parade impact the timing.
While we strive to be fully transparent about our pricing and charges, it’s clear that there was a breakdown in communication, and for that, we are truly sorry. We regret that this led to confusion regarding the charges for the second day. In situations like this, we aim to provide flexibility, and we apologize if this was not offered or communicated effectively.
We take your concerns seriously and would appreciate the opportunity to discuss this further and review the situation. Please feel free to reach out directly so we can work towards a resolution.
Best regards,
Easy Moving Team