We had a very basic move - two bedroom house, well organized, no kitchen boxes/appliances. Just two mattresses, one small couch, one 42" TV and two bedrooms and an office worth of books and stuff (we moved all kitchen things ourselves the night before).
1. Movers were two hours late
2. Movers were INCREDIBLY slow. After an entire hour they had moved on 20 small boxes. They were working together to carry a small ikea chair up a flight of stairs (something I do without difficulty on my own)
3. They did not speed up when we started helping with the boxes. At one point, the bigger mover carried a single tupperware box that had a down comforter and two pillows in it (<10lbs) - and that was his entire trip - meanwhile my partner and I were carrying 2-4 boxes/trip.
4. Movers were incredible rude
5. I emailed the company during and after the move to express concerns and have yet to receive any correspondence.
Would not recommend these movers to ANYBODY
- Approximate cost of services:
- $450.00
- Company Response
Hi there, I am very sorry about your experience. Our company is under new management, and we are working on improving our services for our costumers. We are ready to provide you with a compensating fee of $100 (cash/cheque) that could be mailed to your desired address or picked up from our office location. Please help us provide a better experience for our future costumers, we would highly appreciate it. If you are interested in our offer please feel free to contact us at 416-520-3575 or email us at easymoving.ca@gmail.com