What a terrible company. I bought an extended warranty for my washing machine with CAS. A technician came out on November 14 to diagnose my leaking washing machine. The technician said it was the pump and it would take a week to get the parts. I called a week later and got no information about the part. I then called again the next week and the person I spoke to said he would email the parts department and it would take 3-5 days to hear something. That was on November 27 and I still havent heard anything. I also called CAS where I bought the extended warranty and they did nothing help me. I found out that the didnt order the part until November 24, 10 days after they diagnosed it. It is now December 11 and I still havent heard anything about the part. Do not deal with this company if you want your appliance fixed.
- Approximate cost of services:
- $0.00