We were very disappointed with the carpet company that the insurance company called in to remedy water damage to our rec room carpet. We finally gave up on them when they refused to answer our calls asking them to start the restoration. I then called Mark who came promptly to assess the restoration and who quoted a firm price that was clear and reasonable. He dispatched Adam a few days later who was very knowledgeable, personable, and explained everything clearly and did an amazing job. We couldn't be happier with the excellent service from both Mark and Adam, and would call on them again in a heartbeat.
- Approximate cost of services:
- $500.00
- What could this company do to improve their services?
- Any advice to offer fellow homeowners facing a similar project?
- Company Response
Thank you very much for your business and happy to rescue your carpet. Looking forward for you future projects and possible referrals. Best,
Mark Aydin (416) 858-7006 www.victoriousflooring.com